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    Part-Time Sales Specialist - Calgary, AB, Canada - EmergencyMD

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    Part time
    Description
    Reliable Parts is looking to hire a part-time Customer Service Representative.

    Do you want an opportunity toadvance your careerin retail? Would you like to work for anestablished international companythatvalues the contributions of its employees? This sales position earns a competitive wage.

    We are a leading distributor of appliance parts in the US and Canadian markets.

    With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces.

    We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.

    They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed.

    In turn, we offeropportunities for growth and relocation, as well asgreat benefitsandsupportive managementthat make our growing business an industry leader.

    A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

    As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company.

    You are the first point of contact customers have when they enter our store, and you assist them with any service requests while maintaining a friendly and positive attitude.

    When customers call our store, you answer the phone in a timely manner in order to provide responses to any questions or inquiries they may have.

    Some of the requests you often find yourself helping with involve providing prices, checking item availability, processing orders, replenishing display items, and conducting research when needed to find solutions.

    Because of your excellent service, you consistently meet our company's performance standards and goals as defined by your manager.

    You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional sales. When customers are ready to finalize a purchase, you perform all front counter procedures according to guidelines. You enjoy having a job that allows you to be helpful while meeting new people each day, which is why you thrive in this position
    Familiarity with computer operations, including data entry and switching between multiple screens
    Excellent phone skills
    Bilingual would be a plus but multiple factors will be taken into consideration. This part-time customer service position with our distribution center typically worksdaytime hoursMonday through Fridayandsome Saturday shiftsdepending on location.

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