- Demonstratinga highdegreeofaccuracyandefficiency, managesnewreferrals, registering patients, discharging patients in EMR ( Meditech, Accuro, OTN, ZOOM) booking/re-bookingandconfirming appointments,aswellasmaintaining/updating provider clinic schedules for in person and virtual care hybrid models.
- Providesexcellentservicethroughouttheclient'svisitand ateveryinteractionwithclients/familyandclinicteam
- Liaiseswith variousexternalagencies(e.g. Long-Term Care homes, acute care, doctors'offices, hospitallabs,medicalrecords, community care partners)and ensurescompletionof referralsandothersupportingdocumentsrequestedbythe team
- ConsistentlyadherestoclinicspecificStandardOperating Procedures(S.O.P.'s)forestablishedofficeadmin. processes
- Ensuresthatclinic appointments are scheduled and coordinated in a timely manner,
- Works with clinic physician specialists, RN's and entire team to ensure clinic schedules are up to date and accurate
- Chartsareorganizedforclinic daystoensureoptimalworkflow and documents are filed in a timely manner
- Maintains the chart room, keeping patient demographic information (hardcopy and electronic) in order and up to date
- Efficient,thoroughandaccurateuseofthecomputerized informationsystem
- Providesreception,telephoneansweringservicesina professionalmannerandgeneralclericalandadministrative support.
- Accuratelyperformstimekeepingpayrollduties as assigned
- Maintainsandcompiles databases as required
- Ordersandmaintains office and clinical suppliesandequipment as required
- Processespaymentfornon-OHIPfundedcare as required
- Completionofa recognizedpost-secondaryMedicalOffice Administrationprogramorsimilar
- Two(2)yearsrelatedexperience preferred
- ExperiencewithMeditech, Accuro preferred
- Demonstratedknowledgeof medicalterminology
- Experience in virtual care coordination OTN & Zoom
- Excellentcomputerskills,includingMSWord,Excel, Outlook
- Willingnessandabilitytolearnalladditionalnecessary computerprogramsrequiredforthisposition
- Proficientatusinga voicemailsystemthatusesemailtosave messages
- Excellentwrittenandverbalcommunicationskills that demonstrateanefficientand solutionsorientedapproachto workingwithothers
- KnowledgeofOHIPCardvalidation
- Abilitytoprioritize,organizeworkloadandplanindependently effectivelydeal withcomplex,stressfulsituationsandmultiple demands
- Abilitytopreparedailyandmonthlyreportsandany additional reportsasrequested,& supportsteammeetingsi.e.preparing agenda,circulatingmaterial,andtakingminutes
- Vacation Entitlement
- Opportunity to enroll in extended health and dental benefit plan
- Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
- Access to 24/7 Employee Assistance Program
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Description
Responsibilities include but are not limited to:Responsibilities include but are not limited to:Qualifications include but are not limited to:
Additional Benefits: