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    Reception/Office Administration - Vaughan, ON, Canada - Ellement Consulting Group

    Ellement Consulting Group
    Ellement Consulting Group Vaughan, ON, Canada

    2 weeks ago

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    Description

    Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996.

    Our mission is to design, implement, and manage employee benefit programs for individuals and institutions to provide economic security at a reasonable and affordable cost.

    We currently have a great opportunity for a Multi Employer Benefit Administration to join our team in our Vaughn office .

    As a Multi Employer Benefit Administration, you will be part of an administration team that provides high-quality administration services to multiple clients and demonstrates outstanding and timely customer service.

    As a Multi Employer Benefit Administration, you must be professional and highly organized, have excellent communication skills, with a strong work ethic, and the ability to work autonomously.

    Answer incoming telephone calls from members and other contacts about Benefits (Health & Welfare) in a professional manner
    Correspond with members of benefit funds, pensioners, local union officials, Trustees, consultants, actuaries, auditors, and legal counsel as required
    Make adjusting entries to the benefit eligibility database as necessary
    Adjudicate health and dental claims fully, within client service standards, verifying claim information for accuracy and eligibility in relation to the terms and conditions of the applicable plan
    Review and follow up on claims on hold daily with internal departments or external contacts as required
    Contact health care providers, insurance carriers, or claimants to verify claims-related information
    Review and correct daily quality assurance follow-up items, as assigned by Senior Claims Administrators
    Collect information requested by members and health service providers, and coordinate mail-out with Reception
    Thoroughly and accurately compile and summarize details about claim adjustments, claim appeals, and pension-related issues
    Provide general administrative support, such as typing, data entry, photocopying, filing, scanning, etc., Contribute to the team's effort by completing other administrative tasks or projects, as assigned
    Perform any other duties necessary to help drive our Vision, fulfill our Mission, and abide by our Organization's Values
    Fluency in English is essential. Bilingual in French would be considered an asset
    Experience with pension plans, health benefit plans, or in the life insurance or financial services industry would be an asset
    Flexible and adaptable

    We also know that by investing in our employees and encouraging ongoing education, upgrading, and training, we're building an environment where staff feel supported, involved, and engaged.

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