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    Business Processes and Training Officer - North York, Canada - Ombudsman Ontario

    Ombudsman Ontario
    Ombudsman Ontario North York, Canada

    2 weeks ago

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    TEMPORARY
    Description
    Who we are


    The Office of the Chief Electoral Officer (Elections Ontario) is an independent, non-partisan office of the Legislative Assembly of Ontario, responsible for administering provincial elections, by-elections, and referenda in Ontario.

    We are committed to making voting easy and accessible for all electors, while maintaining the integrity, security, and transparency of the electoral process.

    Join our team


    The Field Operations & Training division is seeking highly motivated individuals to develop, maintain, and deliver learning and training programs for electoral events.

    There are a total of 7 positions available: 1 Permanent, 6 Temporary

    Salary:
    $59,787 - $82,739 per year

    OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

    We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


    We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


    Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


    We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

    Refer to the "How to apply" section if you require a disability-related accommodation.

    What can I expect to do in this role?

    Reporting to the Manager, Business Processes and Training, you will:


    • Write, edit, and publish documentation to a content management system.
    • Develop and update e-learning and classroom-based training assets.
    • Work with subject matter experts to gather training content requirements, conduct needs assessments and identify learner knowledge/skill gaps.
    • Develop learning resources such as reference materials, manuals, and guides.
    • Deliver training programs to internal and external stakeholders.

    How do I qualify?

    What you need to qualify



    • Demonstrated knowledge of adult education principles and practices.
    • Highly developed writing and editing skills, with strong attention to detail.
    • Demonstrated experience developing and delivering training programs.

    Strong technical skills:
    o Knowledge of content management systems to create, edit and publish online documentation.
    o Intermediate to advanced knowledge of Microsoft Word, PowerPoint.
    o Experience with a Learning Management System (LMS) and/or Adobe Suite preferred.


    • Well-developed oral communication abilities.
    • Demonstrated ability to plan and organize work priorities.
    • Analytical and problem-solving skills.
    • Portfolio/work samples will be requested.
    • Must be legally entitled to work in Canada.

    Additional Information:

    Elections Ontario offers alternative work arrangements (Telework or Compressed Work Week). This position requires in-office presence 3 to 5 days per week, based on operational requirements.

    Application Instructions:

    How to apply


    Our recruitment process reflects our mission to uphold the integrity and accessibility of the electoral process and to manage elections in an efficient, fair, and impartial manner.

    We offer career growth opportunities and a competitive rewards program.


    Please submit your cover letter and resume as one attachment, along with link or attachment to portfolio/work sample, quoting File # EO in the subject line, to no later than the closing date.

    We thank all applicants for their submission. Only those candidates selected for an interview will be contacted.

    Previous applicants need not apply.

    How to request an accommodation

    Elections Ontario is an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported.


    Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we provide accommodations to applicants with disabilities throughout the recruitment and selection process.

    If you require a disability-related accommodation to participate, please call , send a fax to , TTY at or email
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