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    Administrative Coordinator - Hamilton, Canada - MT Talent

    MT Talent
    MT Talent Hamilton, Canada

    1 day ago

    Default job background
    Permanent
    Description

    Administrative Coordinator (Insurance Industry)

    Location: Stoney Creek, Ontario

    The opportunity:

    MT Talent is happy to partner with a local insurance provider to source their next Administrative Coordinator .

    For 4 0 years, they have delivered the highest quality experience their customers which helped them grow to be one of the largest independent insurance providers in Ontario. Along with providing superior insurance and financial products, they are heavily invested in their communities and staff. The company supports numerous charities and organizations and encourages their team to take part in this as well.

    *this is not a sales focused role

    What's in it for you:

  • Competitive salary and benefits plan
  • Excellent company culture with long-tenured staff and room for professional development
  • Empowering and supportive leadership team
  • Fun social events
  • Easily accessible by transit
  • Community-oriented company
    • What you'll be doing in the role:

  • Supporting Account Managers and Account Executives by providing prompt, courteous and professional service
  • Assist Account Executives and Account Managers with various tasks
  • Review new business and renewal applications to ensure they meet insurance company guidelines i.e. claims history
  • Working with insurance partners to ensure timely delivery of all customer documentation
  • Ensuring accurate processing of policy documentation such as new policies, renewals, endorsements and cancellations
  • Assist in preparing Quotations, Proposals, Binders and other assignments as requested
  • Sending Form Renewal letters to clients. Issue renewal, endorsements, new business certificates.
  • Data entry and invoicing transactions, code and scan cheques, input payments (credit or issue pay plan through third party provider), advise clients on payment options, take payment information
  • Follow up payment reminders, cancellations
    • Here's what you will need to be successful:

  • Post-secondary degree or diploma in Insurance, Administration, Finance, Business is an asset but not required
  • 2 or more years' experience in an Administrative role
  • 2 or more years' experience in a Customer Service role
  • Current RIBO license (preferred), but in process or willing to get is required
  • Experience in the insurance industry is an asset but not mandatory
  • Computer proficient: MS Office Suite. Experience with Power Broker or other insurance software is an asset.
  • Positive, outgoing attitude with strong customer service and interpersonal skills
  • Team-focused with strong work ethic, reliability, accountability and professionalism
  • Excellent verbal and written communication skills
  • Highly organized with a proven ability to prioritize tasks to meet deadlines, strong attention to detail and accuracy, strong follow-up skills, strong problem solving and critical thinking skills
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