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    Warehouse Operations and Distribution Manager - Victoria, BC, Canada - Microserve

    Microserve
    Microserve Victoria, BC, Canada

    2 weeks ago

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    Description

    About Us:

    At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada.

    Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members, and are one of the largest technology solutions providers, recognized our ability to deliver and innovate to meet the changing needs of our clients.

    This position will be based in our warehouse located in Victoria, BC.

    We are currently looking for a Warehouse and Distribution Centre Manager also known as Technology Integration Center Manager to manage daily operations within our Victoria, BC warehouse.

    Microserve operates a fully functioning warehouse, which includes general warehouse and logistical operations as well as complete imaging and secure data disposal services.

    The successful applicant will maintain high levels of accuracy throughout all areas of the warehouse; lead and develop the warehouse team and provide impeccable customer service to our internal and external clients.

    The Technology Integration Center Manager will be "boots on the ground" and will work closely alongside all warehouse employees.

    If you have the knowledge and expertise in warehouse operations, we invite you to apply today.

    Provide hands on, operational leadership for all aspects of the Technology Integration Center, including warehousing logistics, inventory management, technology configuration and secure disposal services
    Develop and deliver training for all team members
    Manage inventory levels while balancing space constraints
    Develop, monitor and report on delivery of services in relation to meaningful KPIs
    including onboarding and conducting annual performance reviews
    Work closely with Sales, Purchasing and Service teams to assure quality service levels to both internal and external customers
    Confirm inventory levels by conducting physical counts and reconciling with ERP.
    Ensure physical and data security policies are enforced and are followed
    Responsible for loss prevention via identifying, mitigating and escalating potential risks to all physical, data and electronic assets
    Participate in the identification and implementation of continuous service improvement opportunities
    Manage the Asset Recovery (AR) teams responsibilities within the warehouse
    Leverage IT Service Management best practices in delivery of technology configuration and asset recovery services
    Understand and execute in accordance with client-specific configuration, disposal and information security processes and policies
    Ensure correct asset information is maintained in appropriate Microserve and client systems
    Minimum of 5 years progressive experience in management of warehousing and logistics
    Computer skills (Excel, Word, PowerPoint, Outlook)
    Proven knowledge of warehouse policies and procedures/standards
    Adaptable and flexible to change in a large organization

    Experience and/or training in the implementation and operation of relevant quality management systems and continuous improvement methods is an asset
    Knowledge of data and information security legislation and best practices

    Extended Medical and Dental plan from day one

    At Microserve, we gather compensation benchmarking data across BC & Canada for our roles and use that data to build a salary range for our current team and future talent.

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