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    Specialist, Strategic Programs and Projects - Ottawa, Canada - City of Ottawa

    City of Ottawa
    City of Ottawa Ottawa, Canada

    1 week ago

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    1 Full time Temporary - Up to 2 years
    Description

    Requisition ID: 12070
    Department: Emergency & Protective Services Dept.
    Service: Business & Technical Support Services
    Branch: Business Support Services Branch
    Employment Type: 1 Full-time Temporary - Up to 2 years
    Work Hours: 35.00 hours per week
    Affiliation: CIPP
    Salary Information: $87, $105,951.30 annually (2022 rates of pay)
    Location: City Hall,110 Laurier Avenue West
    City: Ottawa, ON
    Job Category: Administrative and Support Services
    Application Close: 07/05/2024

    JOB SUMMARY

    Reporting to the Program Manager, Business Support Services, this position is responsible for providing strategic support, consistent with departmental and corporate vision, to Public Safety Services within the Emergency & Protective Services department. The Strategic Program and Project Specialist will lead and undertake high risk, complex development, research and evaluation services concerning Service Area/Branch and/or departmental policies, programs, initiatives and procedures, issues and inquiry management services, and performance improvement services.

    The position will provide consultative advice and strategic recommendations to the service management team in order to resolve operational issues impacting service performance and the achievement of strategic priorities, consistent with the departmental and corporate vision.

    EDUCATION AND EXPERIENCE

    Completion of 4 year university degree in social work, health, social science, public administration or a related field

    Master's Degree in social or health sciences, public administration or related field is desirable

    Minimum of 5 years of varied, in-depth, incremental work experience in social services, public service, research and statistical analysis, project management, community development, and strategic planning

    KNOWLEDGE

  • Community services/non-profit sector in Ottawa
  • Corporate and departmental policies and procedures
  • Community development, capacity building and inclusive public engagement theory, concepts and practice
  • Advanced Research, statistical analysis and report writing techniques and processes
  • Project management/Program development
  • Policy research and analysis
  • Program evaluation
  • Strategic communications, negotiating
  • Program and project evaluation and performance measurement processes
  • Strategic planning
  • Computer applications, including Microsoft Office
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

    • COMPETENCIES, SKILLS AND ABILITIES

  • Research and analysis techniques/methodologies
  • Performance evaluation and benchmarking techniques
  • Strategic planning and management principles and techniques
  • Program evaluation techniques
  • Community consultation modalities
  • Best practice approaches related to community services
  • Recommending service enhancements
  • Manage a variety of multi-faceted projects using project management techniques/skills
  • Effective presentation delivery and facilitation skills
  • Knowledge of community services
  • Establish effective working relationships with various level of staff within the branch, city and department and within the community
  • Work well under pressure in an environment of evolution and rapid change
  • Advanced computer skills and abilities in statistical modeling and data management utilizing Office Automation software such as Excel, Project, PowerPoint and word
  • Possess sound skills in dealing with controversial and sensitive issues, which involve balancing interests of numerous parties with divergent viewpoints
  • Plan, develop, organize and implement short and long term projects and strategies within an environment of frequently changing priorities
  • Project manage concurrent, complex projects on time and within budget
  • Develop and implement research plans, collect, analyse and validate quantitative and qualitative data/reports from various sources, Organize and facilitate inclusive public engagement processes
  • Collaborating with managers, directors, community leaders, the public, elected officials and representatives of external agencies towards consensual solutions and outputs
  • Exercise sound judgement and political acumen
  • Set and manage multiple priorities and meet deadlines
  • Analytical and attentive to detail
  • Client-service oriented in dealing with management and staff regarding complex and sensitive issues
  • Organized, efficient and productive in carry out responsibilities
  • Capable of managing multiple tasks and priorities under tight deadlines
  • Contributes to team work, fosters strong working relationships with senior management, branch management, staff and the community

    • WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

    • We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

    The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
    Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

    The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities.

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