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    analyst, systems technical support - Calgary, Canada - Quantum Equipment LTD

    Quantum Equipment LTD
    Quantum Equipment LTD Calgary, Canada

    12 hours ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Other trades certificate or diploma
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Certificates, licences, memberships, and courses

    • Canadian Information Processing Society (CIPS) professional Certification
    • Information technology infrastructure library (ITIL) Certification
    • International Software Testing Qualifications Board (ISTQB) Certification
    • Microsoft certified technology specialist (MCTS)
    • Information Systems Professional (ISP)
    • Computer and technology knowledge

    • Information Technology Infrastructure Library (ITIL)
    • Networking software
    • Networking hardware
    • Intranet
    • Internet
    • Servers
    • Desktop applications
    • File management software
    • Website creation and management software
    • SharePoint
    • Transportation/travel information

    • Own transportation
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Physically demanding
    • Manual dexterity
    • Attention to detail
    • Combination of sitting, standing, walking
    • Personal suitability

    • Accurate
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Team player
    • Screening questions

    • Do you have previous experience in this field of employment?
    • Experience

    • 5 years or more
    • Workplace information

    • Remote work available
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week

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