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    account manager - Kitchener, ON, Canada - DGA Careers

    DGA Careers
    DGA Careers Kitchener, ON, Canada

    1 week ago

    DGA Careers background
    Full time
    Description
    Personal Lines Account manager IW-9375
    Personal Lines Account manager - 9375

    My client is a unique brokerage looking for a RIBO licensed account manager to service a book of clients by providing extraordinary service, educating the customer, identifying revenue growth opportunities and generating referrals.

    Personal Lines Account Manager

    Location :
    Work from Home in Ontario
    Working with the team to make sure all account reviews are done on time
    Working with clients on their policies, processing changes and educating them
    Proactively calling cancelled business to try to win them back immediately

    Generating additional revenue in the form of increased coverage, account rounding, adding policy features and generating referrals for new business.

    Motivate and encourage the team to account round routinely by educating customers on additional lines of coverage.
    Stop, Listen, and Ask questions of your customers in order to clearly understand their needs and to build solid relationships
    Completing 100% of account reviews assigned to you each week. Provide outstanding inbound service on claims, billing questions and endorsements
    Work to manage client's expectations
    Follow up via phone or email with clients as required
    2+ years of personal lines account management experience
    ~ Nurturing personality, patience, polite and enjoys servicing and helping customers
    ~ Proficient in MS Office, specifically Excel, Word and Outlook.
    ~ DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

    Market segment:

    Job Type:
    Full-Time
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