- Lead and execute customer facing and internal JSI projects in accordance with PMP methodologies. Define time, budget and scope plus track risks, schedule, issues and actions.
- Successfully manage and prioritize multiple projects concurrently.
- Set up appropriate governance and oversight for all projects, raising/tracking issues and conflicts, removing barriers, and resolving minor project issues or escalating them to immediate Manager and/or Project Sponsor as required
- Foster and build strong relationships with all stakeholders.
- Hold working sessions to elicit business requirements from all applicable stakeholders.
- Prioritise and track project performance and deliverables against requirements.
- Effectively manage and resolve conflicting priorities among stakeholders
- Lead and support a highly engaged project team.
- Manage third party service providers where applicable.
- Coordinate and control the end-to-end process of all key project documentation as appropriate and ensure accurate records are maintained.
- Build a communication plan and ensure information concerning content (deliverables, risk, issues) passes to and from stakeholders.
- Conduct post project reviews in conjunction with project team and work with the Senior Manager, Operations and Project Office to contribute lessons learned to continuously improve JSI's project management process.
- Support Customer projects with Systems Design and Systems Integration documentation.
- Work closely with the Delivery team to document and review Technical Implementation Plans.
- A Bachelor's degree in Business Administration, Management, Engineering, Information Technology, a related field or equivalent job experience.
- A minimum of 5 years of experience as a Project Manager in a customer-facing capacity, with demonstrated expertise in leading projects from initiation to closing.
- Professional certifications such as Project Management Professional (PMP), Program Management Professional (PgMP), are highly desirable.
- Team player – the JSI Project team works collaboratively with a focus of having fun and learning from each other.
- Ability to juggle multiple priorities and take initiative.
- Energetic, personable, and organized.
- Strong written and verbal communication skills are essential.
- Demonstrated problem solving skills.
- Business analysis and/or group facilitation experience preferred.
- Experience with technical implementation planning and systems infrastructure documentation.
- Ability to attain and maintain up to a top-secret security clearance.
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Senior Project Manager, Operations - Ottawa, Canada - JSI
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