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    Associate Donor Experience - Mississauga, Canada - Trillium Health Partners

    Trillium Health Partners
    Trillium Health Partners Mississauga, Canada

    2 weeks ago

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    Description

    Job Description

    FULL TIME | ASSOCIATE - DONOR EXPERIENCE | FOUNDATION

    Position: Associate- Donor Experience - Permanent Full Time (x1)

    File #:

    Status: Permanent Full Time

    Site: Hybrid work at Trillium Health Partners Foundation office at 2085 Hurontario Street, Mississauga, with occasional work at hospital sites – Mississauga, Credit Valley Hospital and Queensway Health Centre sites.

    Posted: April 15th, 2024

    Internal Deadline: May 15th, 2024

    At Trillium Health Partners Foundation (THPF), we envision a future where health care transcends expectations and every member of the community has access to the care they need, when they need it the most.

    Our vision is bold: build a new kind of health care for a healthier community.

    We are the driving force behind Trillium Health Partners . Our team is raising money for the hospital so that millions of patients in the West GTA and surrounding communities have access to the care they need. Trillium Health Partners is comprised of Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre and is one of the largest community-based, academically affiliated acute care facilities in Canada serving one of the fastest growing populations in the country. Trillium Health Partners is a teaching hospital affiliated with the University of Toronto and home to the Institute for Better Health, the hospital's research, and innovation engine. It is also the regional specialist for over 14 programs such as cardiac, cancer, stroke, neurology, mental health and so much more. Our doctors and nurses partner with your local hospital to offer highly complex care.

    Our 40+ member team is comprised of exceptional talent, with diverse backgrounds and expertise dedicated to raising the crucial funds needed to address the highest priority needs of our hospital.

    We operate with respect, collaboration and a drive for excellence and have already made a massive impact Our fundraising milestones include securing the largest donation ever made to a hospital in Canada by Peter Gilgan and the Peter Gilgan Foundation of $105 million to help build the future home of The Peter Gilgan Mississauga Hospital. We also secured the largest corporate match by Orlando Corporation of $75 million to support development of the new hospital, mental health and research and innovation.

    While we love setting records, we are hungry for more and need your help getting there.

    Join us to help revolutionize the future of health care in the West GTA.

    The Role

    The Associate, Donor Experience will play a key role in elevating the onboarding and annual donor journey experiences by enhancing current recognition and stewardship touch points and implementing net new tactics.

    The Associate, Donor Experience will also provide support in the creation of meaningful core stewardship events, gift announcements and celebrations, as well as gathering relevant and timely information and socializing with the broader Philanthropy team.

    The Associate, Donor Experience will also provide support with campaign recognition for new donors as well as current legacy donors.

    PRIMARY RESPONSIBILITIES

  • Work with the Manager, Donor Experience to plan and execute new touchpoints to elevate the annual donor journey experience, including the onboarding of new donors.
  • Assist with the development of donor-centred communications, including video messaging, email messaging, postcards, and newsletters.
  • Help facilitate the enhancement and elevation of Year-in-review communications.
  • Plan and implement a forum for THP leadership, scientists, and physicians to express gratitude to donors.
  • Assist with the execution of deliverables for annual President's Circle Gala and other stewardship events that arise during the year.
  • Support the team with execution of tactics aligned with stewardship deliverables for gift announcements that require coordination across different teams.
  • Assist team with execution of donor facing deliverables for special celebration events that follow the formal gift announcement event.
  • Help operationalize the campaign recognition and stewardship strategy for THP's upcoming redevelopment projects by capturing all new donor commitments in RE and adding action items for follow-up. This also includes developing a legacy recognition strategy for donors who have recognition in our existing Mississauga Hospital.
  • Help facilitate meetings with the Masterplan Redevelopment and Clinical team leads to obtain relevant information for our Philanthropy team to better understand recognition opportunities within the new Peter Gilgan Mississauga Hospital.
  • Help facilitate donor tours.

    • QUALIFICATIONS

  • 1-3 years of experience in Philanthropy, Donor Relations, or Donor Experience.
  • Diploma in related discipline
  • Understanding of tactics and best practices stewarding donors.
  • Strong interpersonal skills, effective at building relationships and able to work well with donors, colleagues and key Foundation and Hospital stakeholders at all levels.
  • Ability to work independently and efficiently in a busy environment managing multiple projects, shifting priorities, and tight deadlines.
  • Strong organizational and project management skills with a strong personal commitment to excellence.
  • Excellent writing and communication skills and knowledge of digital outreach.
  • Event experience is a considered an asset.
  • Highly professional and articulate with sensitivity, discretion, and an appropriate demeanour.
  • Experience working in hospital environment, and / or health-related charity is considered an asset.

    • TECHNICAL SKILLS

  • Strong proficiency with Microsoft Office suite (PowerPoint, Excel, Word, and Teams)
  • Donor/Client database experience (Raiser's Edge and Luminate Online experience strongly preferred)

    • WORK ENVIRONMENT

  • Willingness to work flexible hours and to tight deadlines as needed —some after-hours work may be required.
  • Hybrid work schedule with 1 day in the office.
  • Valid driver's license and access to a reliable vehicle an asset.

    • Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

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