Sales Development Representative - Ottawa, ON, Canada - OpenTable

Description

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

As an OpenTable Sales Development Representative, you play a pivotal role in our sales trajectory. Tasked with igniting new business avenues and fueling revenue augmentation, you'll connect with prospective restaurant partners, articulating the benefits of OpenTable's reservation and guest management solutions. Your primary aim is to pave the way for our Account Executives by securing meetings for Core and Pro sales. By harnessing both inbound marketing leads and curated lists of potential clients, you'll be instrumental in driving our outreach. Your prowess in conveying our product value, encouraging relationships, and achieving sales benchmarks is paramount to our collective growth.

In this role, you will:

Lead outbound efforts through cold calls, emails, and social engagements to pinpoint and connect with potential restaurant clientele.

Evaluate and qualify inbound marketing leads to ensure they align with OpenTable's ideal customer profile.

Convert prospects sourced from purchased lists into viable opportunities for our suite of products.

Showcase the benefits and value of our offerings, emphasizing their impact on restaurant operations and guest experiences.

Ensure lead quality by evaluating their requirements, budget, and compatibility with OpenTable's solutions, funneling only apt prospects to Account Executives.

Cultivate strong bonds with restaurant partners, positioning oneself as a trusted and knowledgeable ally.

Partner with Account Executives to deliberate on prospective accounts, exchanging insights to boost successful conversions.

Use CRM tools, like Salesforce, to supervise prospect engagements, update details, and ensure precise record-keeping.

Stay attuned to the industry's pulse, including market shifts and competitors, to uncover fresh prospects and address potential roadblocks.

Participate in sales-centric gatherings, trainings, and upskilling endeavors to hone product familiarity, sales savvy, and industry insights.

Please apply if:

Minimum of 3-5 years in sales development or business development roles, ideally within the hospitality, tech, or SaaS sectors.

Detailed success in lead generation, prospect qualification, and consistently meeting or surpassing sales goals.

Stellar communication and relationship-building skills; adept at understanding, listening to, and persuading potential clients.

Proficient in delivering engaging sales pitches and employing fundamental selling techniques to captivate and interest potential clients.

Robust presentation and negotiation talents, apt at customizing messages to address specific restaurant challenges.

Highly organized, with outstanding process management skills, vital for streamlined operations.

Prior experience in a call center setting, showcasing adaptability and proficiency in a high-paced environment.

Self-starter attitude, results-driven with a proactive stance on lead generation and running sales pipeline.

Great teammate, capable flawlessess collaboration with Account Executives and diverse internal teams.

Acquaintance with CRM tools like Salesforce and sales improvement tools like Groove.

Comprehensive understanding of the restaurant domain; familiarity with OpenTable's solutions is a plus.

Bachelor's degree or equivalent experience in business, marketing, or akin fields is favorable.

A few of the benefits you get at OpenTable:

Work from (almost) anywhere; wherever you do your best work

Focus on mental health and well-being

Company paid therapy sessions through SpringHealth

Company paid subscription to HeadSpace

Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work)

Generous paid parental leave

Generous paid vacation + time off for your birthday

401k with company match

Focus on your career growth

Enriched learning and development opportunities

Access to thousands of on-demand e-learnings

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada located role is $50,000 - $60,000.

In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice ( Germany and All Other Locations ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.

KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, 'KAYAK and OpenTable", "our/we/us", or "Company") will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice ( Germany and All Other Locations ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in OpenTable's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in OpenTable's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

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