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    Patient Care Coordinator - Toronto, ON, Canada - Dentalcorp

    Dentalcorp
    Dentalcorp Toronto, ON, Canada

    1 week ago

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    Description

    Position: Patient Care Coordinator - Endodontic Specialists Patient Care Coordinator - Endodontic Specialists

    About us:

    Endodontic Specialists has been proudly serving the Greater Toronto Area for years. Our team of seven endodontists, including Dr. Philip Shedletsky, Dr. Gary Glassman, Dr. Glen Partnoy & Dr. Adam Grossman, have brought in world-class knowledge, cutting-edge technology, and extensive experience that have ultimately enabled us to concentrate our efforts in becoming leaders in Endodontics. We provide a wide variety of endodontic services. Everyday, our team delivers quality care while providing our patients with a warm and friendly environment.

    Our practice is conveniently located at 1235 Bay Street in Toronto's vibrant & chic Yorkville neighbourhood. We are easily accessible by TTC at Bay St. & Bloor-Yonge stations.

    Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more

    Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

    Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

    Attend social and CE events to network with dental professionals in your community

    Work-life balance and flexibility

    Access to modernized technology to provide optimal oral care to patients

    Uniforms

    Responsibilities:

    Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

    Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

    Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

    Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

    Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

    Process referral letters and other patient correspondence upon receipt from the provider

    Manage and file all patient records and charts

    Demonstrate active listening and empathy to patients using effective communication skills

    Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment

    Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance

    Build strong relationships with patients and our referring dentists to ensure trust and loyalty

    Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently

    About You:

    Previous clinical experience as a Treatment/Scheduling Coordinator is preferred

    1-2 years of Dental Administrative Experience

    Keen working knowledge of Abeldent Practice Management Software is required

    Knowledge and understanding of oral treatment plans and ability to educate patients

    Detail oriented

    Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

    Application Form Personal Data

    First Name *

    Last Name *

    Email *

    Phone * (###-###-####)

    Address *

    City *

    Country *

    Postal Code / ZIP *

    Resume * (pdf, doc, docx, txt, rtf)

    How did you hear about us? *

    Please outline how many years of experience you have related to the opportunity. *

    Are you eligible to work in Canada? *

    What language(s) do you speak? *

    Have you previously been employed by dentalcorp?( CURRENT EMPLOYEES: Please apply via your internal Workday account instead.) *

    New positions open every day. Submit your resume to be notified about roles near you.

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