- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Works in collaboration with other operational team members to ensure processing of journal entries in a timely and accurate manner
- Reviews and makes recommendations to improve operating procedures
- Supports Managers/Asst. Managers/Sr. Analysts on escalation of issues related to processing of journal entries.
- Interacts remotely with payments accounting processing team in Global Business Services campus (Bogota, Colombia)
- Captures data points that contributes to the reporting of operations SLAs / KPIs / KRIs
- Conducts cross-training to Payments and Intercompany Settlements Accounting staff
- Deliver a high level of customer service by responding promptly to inquiries related to journal entries
- Prepare job aids that proactively help to reduce support volume and resolution times.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high performance environment and contributes to an inclusive work environment.
- College Diploma or an equivalent combination of education and work experience.
• University degree in Finance or related studies, a definite asset. - Excellent knowledge of PeopleSoft AP, SharePoint and MS Office
- Excellent customer service and communication skills
- Ability to work independently and cooperatively as a team
- Ability to listen, understand and handle employee payment inquiries, problems, or escalations in a timely manner
- Excellent organizational and analytical skills
- Good problem-solving and time management skills
- Excellent flexibility and change management skills
- Demonstrates interest to learn
- An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
- We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
- Your career matters You will have access to career development and progression opportunities.
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AP Officer - Toronto, Canada - Scotiabank
Description
Contributes to the overall success of the Global Payment Operations – Payments Accounting in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you? In this role, you will:
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
What's in it for you?
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