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    IT Support Technician - Montréal, QC, Canada - Drakkar Digital

    Drakkar Digital
    Drakkar Digital Montréal, QC, Canada

    2 weeks ago

    Default job background
    Description
    Our client is looking for a Level 1 IT Support Technician to join a dynamic and growing team.
    Provide technical support to local and remote users
    Manage the inventory of equipment, software and license compliance
    Replace and assign computer equipment
    Manage VOIP and cellular phone systems
    Assist the team in charge of developing and testing new software applications
    Our client is looking for a Level 1 IT Support Technician to join a dynamic and growing team.
    Provide technical support to local and remote users
    Manage the inventory of equipment, software and license compliance
    Replace and assign computer equipment
    Manage VOIP and cellular phone systems
    Assist the team in charge of developing and testing new software applications
    Social benefits
    Office located in the Old Port of Montreal
    A DEC in computer science or in the process of obtaining the degree
    B ilingual (English and French) in order to serve customers from all provinces
    Experience with technical support software (ticketing system)
    Knowledge of networking (TCP/IP, DHCP, DNS, VLAN)
    Infrastructure Microsoft Exchange 365, Azure Active Directory
    Microsoft Windows 10 Pro
    Comptia A+ or similar certification, an asset
    Good knowledge of Microsoft Office 365 suite including Outlook, Word, Excel and Teams
    Knowledge of Android and iOS operating systems
    Knowledge of VMWare virtualization, an asset
    #


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