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    Specialist Network Technology - Calgary, Canada - CP

    CP
    CP Calgary, Canada

    23 hours ago

    Default job background
    Full time
    Description

    POSITION ACCOUNTABILITIES

  • Lead in the development, improvement, and publication of operations scorecards and dashboards. This involves collaborating with various team members to understand their requirements and handling these requirements through the IS team. Additionally, ensure the scorecards are of high quality by regularly reviewing and validating the information published for accuracy and completeness
  • Drive the understanding and utilization of the scorecard information to drive improvements on key measures. This requires actively engaging with customers across the organization to explain the metrics, benchmarks, and targets included in the scorecards. Additionally, work closely with partners to identify areas for improvement based on the insights provided by the scorecards and support them in developing strategies to address these areas
  • Apply statistical analysis techniques to perform in-depth analysis of operating metrics. This involves extracting and analyzing data to identify patterns, trends, and areas of underperformance. Based on the findings, make actionable recommendations for actions and initiatives that can be taken to improve performance. Collaborate with relevant teams to ensure these recommendations are successfully implemented
  • Further collaboration and knowledge sharing within the Operations Analysis team. Work closely with other members of the team to exchange insights, analytics, and best practices. Leverage the collective expertise and resources of the team to improve the efficiency and impact of individual projects or initiatives. This includes sharing insights developed by other team members and applying them to own projects when appropriate, to drive continuous improvement across the entire Operations Analysis function

    • POSITION REQUIREMENTS

  • Bachelor's degree in business administration, operations management, analytics, or a related discipline
  • Proven experience in defining and implementing operations scorecards or similar performance measurement initiatives
  • Proficient in data analysis tools and software (such as Excel, Qlikview, Qliksense, PowerBI)
  • Strong analytical skills with the ability to analyze data, identify trends, and draw actionable insights
  • Knowledge of statistical analysis methods and performance measurement frameworks
  • Excellent communication skills, both written and verbal, with the ability to convey complex information in a concise and understandable manner
  • Strong organizational and project management skills to effectively lead the development and publication of scorecards
  • Continuous improvement approach with a focus on driving operational excellence

    • WHAT CPKC HAS TO OFFER

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Sales Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program
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