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    Privilege Access Management L3 support Engineer - Toronto, Canada - HCLTech

    HCLTech
    Default job background
    Technology / Internet
    Description

    Position: Privilege Access Management L3 support Engineer

    Working location: Toronto, Winnipeg or London , Canada

    Years of Experience:

    8+ years of experience in operations OR deployment & implementation of Privileged Access Management using CyberArk solution for large scale customers across various industry verticals.

    General Description

    • Develop and execute strategies for implementing and managing CyberArk PAM solutions to meet the business needs of our clients.
    • Accountable for the ongoing management activities and improve the activities related to the PAM systems particularly CyberArk, including installation, upgrade, and patching of the CyberArk application.
    • Architect, design, and implement secure and scalable access management solutions using CyberArk.
    • Provide technical leadership in the areas of Core Pas, EPM, CCP and AAM ensure alignment with best practices and security standards.
    • Collaborate with clients to understand their specific requirements, translate them into technical solutions, and provide consultation.
    • Evaluate existing systems and recommend improvements or migrations to CyberArk Core PAS, EPM, CCP and AAM where applicable.
    • Stay up to date with the latest PAM, EPM, CCP and AAM features, security trends, and best practices to ensure clients' solutions are cutting-edge and secure.
    • Collaborate with cross-functional teams, including developers, engineers, and project managers, to deliver successful CyberArk implementations.

    Technical Requirements:

    • Should have experience with Cyber-Ark Privileged Access Security (PAS) suite.
    • Management/Administration of Privileged Access Management and Endpoint Privilege Manager tool.
    • Strong knowledge of PAM CyberArk Core PAS Vault, Central Credential Provider, PSM and Application Access Manager architecture and implementation.
    • Managing and maintaining the CyberArk PAM platform (EPM,Vault, PSM, PVWA, CPM, PSM for SSH, AD Bridge).
    • Experience in design and integration of applications in CyberArk AAM.
    • Experience in initiating, monitoring, and record privilege sessions in privileged session management, configure Endpoint privilege management.
    • Maintains contact with vendors regarding security system updates, products, and maintenance agreements for Privileged Access Management tool.
    • Experience in upgrading and patching of the servers.
    • Reviews solutions of recommended products, applications, and infrastructure to uphold Customer's security measures as it relates to Identity and Access Management.
    • Check and monitor logs/events for UNIX, Windows, and other user identity management platforms to provide views of misuse or malicious activities.
    • Responsible for administration of privileged user accounts on Window/Linux using various CyberArk components.
    • Integrating all platforms with CyberArk such as UNIX servers, Windows servers, Databases, and networking Devices.
    • Conduct health check monitoring on all CyberArk severs to ensure consistent and stable availability of system to its end user.
    • Creating and Managing Safes, platforms, and Owners.
    • CPM policies management or redistribution.
    • Implementing the Password Upload Utility.
    • Auditing Accounts and work on various reports, user's server login issues and user permission issues as per requirements.
    • Knowledge of SQL, PLSQL, UNIX, Active Director, Windows etc.
    • Advanced knowledge of windows/VMware administration.
    • Advanced knowledge of Windows Cluster Server.
    • In depth knowledge of CyberArk PACLI to automate tasks such as user and safety management.
    • Experience using LDAP, Active Directory.
    • Experience in Windows and Linux operating systems with PAM Solution
    • Knowledge of virtual environments with experience in integrating ESX, ESX(i) hosts with the CyberArk solution.
    • SIEM or ticketing systems (such as Rapid 7, SNOW) enterprise monitoring and alerting using SNMP.
    • Understanding of SSH and Windows RDP.

    Soft Skills

    Excellent communication and presentation skills.

    Strong problem-solving and critical thinking skills.

    Exceptional project management and organizational abilities.

    Team collaboration and leadership skills.

    Client-focused approach with a commitment to delivering exceptional customer service.

    Certifications (Good to have)

    Possession of relevant CyberArk certifications like:

    CyberArk Certified Trustee.

    CyberArk Certified Defender.

    CyberArk Certified Sentry

    Educational Qualifications

    University degree in IT or/and IT Security.

    Bachelor's Degree in Computer Science/ IT or any relevant fields.



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