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    Quality Assurance Coordinator - Vancouver, Canada - pt Health

    pt Health
    pt Health Vancouver, Canada

    3 days ago

    Default job background
    Permanent Full time
    Description

    Medical Report Editor | Quality Assurance Coordinator - Viewpoint

    Salary Range - $50,000 - $60,000

    Location: British Columbia
    Status: Permanent Full time

    Over the past 31 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within the industry: Centric Health Medical Assessments, LifeMark Assessments, Work Able, Health Impact, IGMS, RJL Assessments and Viewpoint Medical Assessment Services. With over 100 locations across the country, we are Canada's largest provider of independent assessment services.

    Main Responsibilities

  • Review and evaluate medical assessment reports to ensure continuity, consistency, accuracy, spelling, grammar and compliance with current regulations.
  • Conduct thorough quality assurance checks on medical documentation, including medical histories, diagnostic test results, and treatment plans.
  • Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
  • Collaborate with assessors, to address quality issues and implement corrective actions.
  • Provide training and support to assessors on quality assurance procedures and documentation requirements.
  • Ensure accurate report timelines are recorded
  • Ensure reports are sent to the client on time
  • Ensure the timely follow-up and tracking of all QA statuses and reports
  • Follow QA protocols for releasing and saving reports
  • Offer exceptional customer service when responding to client queries and/or explaining report discrepancies
  • Identify issues that will impact on service standards and rectify or escalate those issues
  • Other duties as assigned.

    • Qualifications:

    A regulated health professional with at least 3 years' experience either as a Kinesiologist, Physiotherapist or Nurse

    -Experience completing Functional Capacity Evaluations is strongly preferred

    -1-2 years work experience in medical clinic/ hospital or insurance office

    Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and/or adjudication experience

    Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.

    Solid command of the English language and demonstrated excellent communication skills

    Has working knowledge of MS Word and Excel and the ability to learn and navigate new systems

    Flexible and team-oriented

    French/English fluency is strongly preferred

    Apply today Visit us at for more information.

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