- Welcome, engage with, and meet the needs of our guests.
- Provide retail sales customer service to the clientele instore
- Work closely with busy service technicians and sales consultants to oversee the client order administration.
- Deliver excellent customer service when handling the communication (in-person, telephone, email) between clients, therapists, and funders. Make a difference. You will work behind the scenes to ensure accurate information is presented to our guests.
- Update all of our databases (client, rental, inventory, etc.) using our Navision software.
- Schedule and coordinate the Service Technicians' work using Jobber software.
- Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.
- Coordinate the pickup and delivery of all rental or custom equipment for our clients as well as any other administrative assigned tasks.
- Education and experience. You have a degree or diploma from a post-secondary institution or a minimum of 2 years of experience in a fast-paced office environment or a customer-facing role. You have an interest in, or exposure to, the healthcare or personal mobility device industry.
- Communication. You love building relationships with people and you know how to work with customers to find the best solutions to fit their needs. You are comfortable communicating on the phone, by email or in person - sometimes all at once.
- Flexibility and organization. You are deadline driven and can prioritize and manage a myriad of tasks as they come up throughout the day, be it from clients or other team members.
- Empathy and respect. To provide our clients with the best Motion customer experience, we need someone who can be empathetic to our client's needs and circumstances. You can navigate any situation in a friendly, professional, and compassionate manner.
- Technical Skills. You are proficient in Microsoft Office Suite and comfortable navigating databases. Experience with Jobber and Navision is an asset.
- Additional must-have requirements. You have a clean criminal background check and are bondable.
- Ensuring safe physical distancing at all locations and warehouses.
- Providing all technicians with full personal protective equipment, including face shields, gowns, masks, and gloves.
- Implemented a Vaccination Policy for all employees.
- Disinfecting all locations and warehouses regularly and thoroughly.
- Continuous monitoring of the ongoing situation and updating policies as needed.
-
Bilingual Patient Care Coordinator
6 days ago
McKesson Mississauga, CanadaMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
-
Care Coordinator
1 day ago
CBI Health Toronto, Canada**As a Care Coordinator, you will**: · - Use scheduling software effectively to fulfill patients' care plans · - Provide field staff with accurate schedules on a weekly basis · - Ensure care providers are scheduled effectively and efficiently · - Communicate effectively with care ...
-
Care Coordinator
1 day ago
West Park Healthcare Centre Toronto, CanadaWest Park Healthcare Centre helps patients get their lives back by providing inpatient, outpatient and outreach services in specialized rehabilitative and complex care after a life-altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal ...
-
Care Coordinator
1 day ago
West Park Healthcare Centre Toronto, Canada**"Fostering Transformation as a Care Coordinator at West Park Healthcare Centre"** · West Park Healthcare Centre aids patients in reclaiming their lives by offering a comprehensive range of services, including inpatient, outpatient, and outreach programs for specialized rehabili ...
-
Care Coordinator
1 week ago
Shift Collab Toronto, CanadaAt Shift Collab, we are on a mission to make a positive impact on people's lives by facilitating their journey towards better mental health. · Our Care Team stands at the forefront of this mission, delivering exceptional care to ensure our clients experience the highest standard ...
-
Care Coordinator
1 day ago
Central westhealhline Toronto, Canada**Job ID** · **# Positions** · - 1**Job Type** · - Temporary (Full-Time)**Location : Location** · - CA-ON-Toronto**Job Industry** · - Government and Public Sector, Healthcare and Medical Services**Career Level** · - Experienced**Job Description**: · - CARE AND BE CARED FOR - THIS ...
-
Care Coordinator
6 days ago
HCCSS Toronto Central | SSDMC du Centre-Toronto Toronto, Canada**Job Description**: · Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking ...
-
Care Coordinator
1 day ago
Toronto Psychology Centre Toronto, CanadaToronto Psychology Centre has a full-time position available providing administrative support and coordinating client care within a busy, friendly, and enthusiastic practice. · We are seeking an individual who wants to establish their career with us and who has the following qual ...
-
Care Coordinator
1 week ago
Shift Collab Toronto, CanadaCare Coordinators (aka the "Care Team") are the face of the business. The Care Team's mission is to provide high-quality customer service to clients and make their journey of seeking therapy as pleasant as possible. High-quality customer service is defined by fast responsiveness ...
-
Care Coordinator
1 day ago
Twig Fertility Toronto, Canada**About Twig Fertility** · We're Twig Fertility - a leading fertility centre and reproductive health company dedicated to helping people navigate their fertility journey with personalized care and advanced treatment options. We are on a mission to elevate today's fertility care a ...
-
Care Coordinator
1 day ago
West Park Healthcare Centre Toronto, CanadaWest Park Healthcare Centre helps patients get their lives back by providing specialized rehabilitative and complex care after a life‐altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal injuries. · West Park is building a new hospita ...
-
Care Coordinator
1 week ago
Lifemark Health Group Toronto, Canada**Customer Service Representative** - Lifemark Physiotherapy Bathurst & St. Clair** · **Permanent Full-Time** · **Location: Toronto**, Ontario** · Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfactio ...
-
Care Coordinator
1 week ago
West Park Healthcare Centre Toronto, CanadaWest Park Healthcare Centre helps patients get their lives back by providing inpatient, outpatient and outreach services in specialized rehabilitative and complex care after a life-altering illness or injury such as lung disease, amputation, stroke, and traumatic musculoskeletal ...
-
Care Coordinator
1 week ago
Help at Hand Support Services Toronto, Canada**Responsibilities**: · - This position requires experience in the healthcare field to help patients get the healthcare services they need. · - This position requires someone with an understanding of the healthcare system, an ability to connect people with services, and an unders ...
-
Coordinator, Cancer Care
6 days ago
North York General Hospital Toronto, CanadaCompany Bio · IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are ac ...
-
Patient Care Coordinator
4 days ago
Sunnybrook Health Sciences Centre Toronto, CanadaTitle: Patient Care Coordinator · Location: Sunnybrook Hospital (confidential) · Industry: Healthcare · Experience: 3 years minimum · Start Date: As soon as possible · **Position Summary**: · The role of the Patient Care Coordinator is to act as primary administrative assistant f ...
-
Client Care Coordinator
1 day ago
Edgewood Health Network Inc Toronto, Canada**Job Title**:Client Care Coordinator · **Department**:EHN Outpatient Services · **Responsible to**: Team Lead, · **Client Care Coordinator Status**:Remote Position · **Summary** · Reporting to the Client Care Coordinator Team Lead, the Client Care Coordinator (CCC) is responsibl ...
-
Coordinator, Cancer Care
6 days ago
North York General Hospital Toronto, CanadaCompany Bio · IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are ac ...
-
Customer Care Coordinator
4 days ago
Mattdaniels Limited Toronto, CanadaCome join our team at Mattdaniels Limited. We are a successful construction and service company providing support and special services to multiple high rise and low rise builders throughout the GTA. · We are currently looking for a **Customer Care Coordinator** · **What will you ...
-
Respite Care Coordinator
3 days ago
The Safehaven Project for Community Living Toronto, CanadaFor over 30 years, The Safehaven Project for Community Living has been providing exceptional care to children with developmental disabilities and complex care needs. · Our mission is to provide high-quality, family-centered, and community-based residential and respite care for in ...
Client Care Coordinator - Toronto, Canada - CB Canada
Description
Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all.
Our purpose is to make life accessible
Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.
Our role is to care
As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your own career in a nurturing, learning-focused and supportive environment - you will love being part of Motion.
Who we need
We have built our brand on client loyalty, which is a direct result of our teams never faltering on their promise to deliver outstanding customer experiences every time. Our team in Toronto needs a Client Care Coordinator who can make all of our valued guests feel welcome and taken care of while playing an essential function behind the scenes as well. We want a Client Care Coordinator, ideally, someone who shares our dedication to enriching lives matched with a passion for efficiency and process and delivering an impressive client experience.
Who you are
You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines- and doesn't get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where you can make a tangible impact on our community. You want to help our clients live their most vibrant lives.
What you will do
Provide a Motion customer experience. Our Client Care Coordinators are the front line to our company and critical players in realizing our objective to make life accessible. You will:
What you bring
Why join? We are Motion
At Motion, we've undergone a recent transformation and we think that's exciting. With a strong reputation as experts in our field, we're turning inwards to foster a culture of belonging, giving and strength. Joining us now is a chance to be part of that momentum; a chance to make an impact in people's lives and help create a company environment you believe in.
Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.
Motion is an equal opportunity employer. We are committed to providing reasonable accommodations, if required and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.
Protective measures for COVID-19
At Motion, the safety of our employees and our clients is paramount. We've implemented several measures to reduce the risk of exposure to Covid-19. These include: