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    Systems Administrator 2 - Calgary, Canada - City of Calgary

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    Full time
    Description
    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

    As a Systems Administrator 2, you will be a vital member within Network Management in Information Technology (IT). You will ensure that the infrastructure is installed, provisioned, secured and maintained in accordance with corporate architecture standards and procedures.Primary duties include:

  • Participate in administering a large, complex network infrastructure including switches, routers, firewalls and wireless access points.
  • Provide support to the Enterprise Service Desk, team members and other support teams.
  • Participate in incident, problem and crisis management.
  • Participate in configuration, change, project, asset and document management.
  • Provide technical support for several projects leveraging the Calgary City Net (CCN) including:Calgary Transit's Light Rail Transit (LRT) and Optical Transport Network (OTN) migration.Corporate lifecycle programs for switches, access points, and firewalls.Payment Card Industry compliance.
  • Qualifications
  • A completed 2 year diploma in Computer Science or a related field, with at least 4 years of relevant experience; OR
  • A degree in Computer Science or related with at least 1 years of relevant experience.
  • A valid Class 5 Driver's License (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending OR; a valid Graduated Driver's License (GDL) with no more than 4 demerits and no current suspensions or charges pending.
  • Recent experience working in a complex internetworking environment is required.
  • Applicants must have experience working with:The Palo Alto Networks next-generation firewall platform.Alcatel-Lucent Enterprise Omniswitch switching platform.The Aruba Networks Wi-Fi platform.The Nokia IP/MPLS routing platform (including the 7750 Service Router and 7705 Service Aggregation Router).Related certifications for these platforms would be an asset.
  • Knowledge and experience with: BMC Remedy (or a similar IT Service Management Suite), Solarwinds Network Performance Monitor and NetFlow Traffic Analyzer, and Fixed Wireless and Wide Area Network technologies will be considered assets.
  • You demonstrate strong research and analytical skills, an aptitude for problem-solving, the ability to relay highly technical information in an easily understandable way, and proven exemplary customer service and focus.


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