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    Fullstack IT Systems Administrator - Calgary, AB, Canada - Arch Staffing

    Arch Staffing
    Arch Staffing Calgary, AB, Canada

    2 weeks ago

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    Description
    Post-secondary education or degree7-9 years of experience in systems administration or network managementExperience with server virtualization, cloud services, and IT security measures

    Job Title:
    Full Stack IT Systems Administrator

    Job Location:
    Calgary

    Work Model:
    Onsite/hybrid – 24 hours minimum in studio – optional 16 hours WFH – must be flexible. Flexible hours – Core hours 9-3Salary: Negotiable dependent on experienceBenefits:Competitive health and dental insurance planEmployee life and dependent life insuranceLong-term disabilityEmployee Family Assistance ProgramFlexible work hoursContinuing education/professional developmentSocial activitiesRRSP, Health, or Wellness spending accountsPersonal/sick timeProfit-sharing program

    You Are:
    A highly skilled and motivated IT professional that thrives in a dynamic yet professional environment. You will interact with diverse teams and individuals across multiple locations and be able to elevate our IT experiences.

    Experienced with software, hardware, and networks while having a desire to provide technical support to streamline the functioning of our teams and studios.

    Please be aware that this is not a remote position.


    We Are:
    A people-centered organization focused on creating architectural solutions that elevate and inspire human experiences.

    We love sustainable design and highly functional approaches that truly make a difference in the lives of our clients and the people whom the spaces are designed for.

    We're big on mentorship, work-life balance, and collaboration.


    Synopsis:
    The full-stack IT Systems Administrator is responsible for maintaining, upgrading, and managing the company's software, hardware, and networks. This individual will have advanced skills in scripting and automation for continuous improvement of system efficiency and reliability.

    This role will also be instrumental in providing troubleshooting support, managing service and network configurations, as well as helpdesk support and providing high-level technical support to all end users.

    Strong problem-solving skills, attention to detail, and the ability to effectively communicate and collaborate with all levels of staff are necessary.

    This role aims to ensure that our technology infrastructure runs smoothly and efficiently across all studios.


    Tasks and Responsibilities:
    Install and configure software and hardware.
    Manage network servers and technology tools.
    Monitor performance and maintain systems according to requirements.
    Troubleshoot issues and outages.
    Ensure security through access controls, backups, and firewalls.
    Upgrade systems with new releases and models.
    Field incoming help requests from end-users.
    Record, track, and document the help desk request problem-solving process.
    Document all pertinent end-user identification information and nature of the problem or issue.
    Troubleshoot and resolve hardware and software issues.
    Install, test, and configure new workstations, peripheral equipment, and software.
    Manage user accounts and access controls.
    Prioritize and schedule problems, escalating problems to the next level of support.
    Author IT knowledge base articles to assist end-users with self-solutions to problem solve.

    May be required to provide support or assist with various tasks at various skill levels as may be required for project and/or firm success.


    Job Requirements:
    Post-secondary education or degree in Computer Science, Information Systems, or related fieldCertifications (e.g., CompTIA Network+, CompTIA Security+, MCSE) are an asset7-9 years of experience in systems administration or network managementExperience with server virtualization, cloud services, and IT security measuresExperience within an architectural office setting is an assetYou Will Need the

    Following Knowledge Competencies:
    Advanced understanding of system administrationAdvanced understanding of network managementAdvanced understanding of computer softwareAdvanced understanding of computer hardwareAdvanced understanding of principles of IT support and customer serviceAdvanced understanding of IT security best practicesAdvanced understanding of various operating systems and platformsAdvanced understanding of cloud services and virtualization technologiesAdvanced understanding of data backup, recovery, and security solutions

    Advanced understanding of specific systems:
    Microsoft Office, Helpdesk ticketing systems, Remote support tools, Network services, and architectureHow to Apply:Get in touch with us at or email Deandre

    caAbout Arch Staffing And Consulting:
    Arch is a diverse and global staffing firm incorporated in 1993.

    We employ over 20,000 consultants in 72 offices worldwide, focusing on finding ideal jobs for candidates and helping clients find ideal candidates across various industries.

    Our team has over 100 years of combined experience, building a culture that attracts and retains the best talent in the industry.

    At Arch Staffing, placement is just the beginning of the process.#INDR1
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