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Account Executive Remote H/F - Canada - Glia
Description
Our award-winning technology powers conversations with customers for some of the world's largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy.
If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you.
Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
Glia's vision is to blend human interaction with technology to create the ultimate customer experience. We specialize in crafting digital interactions that revolutionize how companies engage with their customers.Our cutting-edge digital communication platform seamlessly integrates Messaging, Video, CoBrowsing, and AI, all accessible with just a single line of code.
If these qualities resonate with you and you're eager to join a dynamic workplace, keep reading.Architect, manufacture, and drive forward opportunities within top tier enterprise accounts
Create compelling ROI analyses to illustrate the value of our platform
Develop expertise in the digital transformation and CX space
Primary point of contact for licensing questions and identifying areas to further optimize the Customer's key "Metrics of Success"
Responsible for educating and providing demos for other lines of business (outside of current Glia deployment)
Responsible for providing Use Case workshops (onsite or remote)
Negotiate and close large contracts with multiple stakeholders
3+ years selling into Financial institutions OR Contact Centers, Customer Experience or AI/Chatbot software
~3+ years of complex sales experience
~ Excellent phone, email, and social communication skills
~ Understanding of complex sales processes
~ Sales Methodology Training:
MEDDIC (or MEDDPIC), Challenger Sale, SPIN Selling, Value Selling Framework, Sandler, Command of the Message (by Force Management), Sense Making (Gartner), Holden, Target Account Selling (TAS), etc.
~ Online banking~ Online Account Opening (OAO) sales experience
Team events including nights out and team travel
Diversity: 18 languages and 10 countries represented
Diversity: 18 languages and 15 countries represented.
Team events:
annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
*Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team is using only glia.
Our customers would rate the service we deliver as "excellent".
Our facilities contribute to a good working environment.
To help businesses reinvent how they support customers in a digital world.
Customers should be able to engage with a brand from where they're most comfortable and move seamlessly to other modes of communication as needed.
Brands should be able to see the customer's screen to instantly understand the customers' point of view, and be their co-pilot to a satisfying experience.
Glia's Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
