Jobs
>
Toronto

    Business Operations Associate - Toronto, Canada - 0017 eBay Canada Technology

    0017 eBay Canada Technology
    0017 eBay Canada Technology Toronto, Canada

    4 days ago

    Default job background
    Full time
    Description

    At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

    Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

    Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

    About the team and the role:

    The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance brand loyalty for eBay. We collaborate closely with cross-functional and regional teams to deliver engagement strategies and programs that result in meaningful experiences for our 132M active buyers. We are looking for a driven and customer-obsessed Loyalty Operations Lead to help further our mission. In this role, you will be responsible for leading the day-to-day operations of our US loyalty initiatives, ensuring flawless execution and high impact. In addition, you will support our global loyalty and CRM efforts, furthering our understanding of our customer, market and business needs. This role offers a unique opportunity to gain holistic understanding of our business ecosystem and gain experiences in customer strategy, product and business operations.

    What you will accomplish:

  • Responsible for end-to-end loyalty program operations, including managing partnerships with cross-functional partners (e.g., Category Managers, Customer Support, Engineering) to ensure the flawless execution of program vision
  • Lead planning, analysis and delivery of program benefits to members, partnering with internal and external stakeholders on benefit identification and fulfillment
  • Help enable program growth through execution of program marketing initiatives, including member acquisition campaigns and lifecycle communications
  • Evaluate opportunities to increase efficiency and/or lower cost in program operations and work across stakeholders to implement future state processes
  • Monitor member feedback and leverage insights to drive improvements in user experience
  • Grow your knowledge of the loyalty industry while shaping eBay's offerings by following new trends in CRM and retail / e-commerce buyer incentives

    • What you will bring

  • Based in Toronto, ON, with the willingness to travel up to 2-3 times per quarter
  • Bachelor's degree and overall professional experience of at least 2-4 years in operations, marketing or merchandising in retail or e-commerce is required
  • Experience working in a marketplace business and/or with communities is a plus
  • Strong analytical skills, an eye for detail and experience working with datasets in Excel
  • Comfort operating in a fast-paced, dynamic work environment
  • Strong communication and collaboration skills while working with cross-functional teams

    • Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

    eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

    Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

  • Stifel Nicolaus Canada Inc.

    Operations Associate

    3 hours ago

    Stifel Nicolaus Canada Inc. Toronto, Canada

    **_Location: Toronto, ON_** · We are looking for an experienced & motivated Operations Associate to join the Stifel Canada team. The Operations Associate will be responsible for preforming a variety of administrative functions in support of the Operations department and the Sales ...

  • Kingsway Wholesale

    Operations Associate

    1 week ago

    Kingsway Wholesale Toronto, Canada

    Kingsway Wholesale is a rapidly expanding pharmaceutical wholesaler in Toronto. We supply a wide variety of pharmaceuticals to pharmacies across Canada, with a strong emphasis on friendly and efficient customer service. · We are looking for a Operations Associate to join our team ...

  • TD Bank

    Operations Associate

    1 week ago

    TD Bank Toronto, Canada

    **TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · The Corporate Transformation and Operations (CTO) Business Management & Colleague Experience team is dynamic, passionate, and committed to providing the b ...

  • Brunello Cucinelli

    Operations Associate

    3 hours ago

    Brunello Cucinelli Toronto, Canada

    Operations Associate · Operational Associates contribute to the financial success of the business by ensuring accurate inventories, impeccably maintained product, and organized stock rooms. Operations Associates support Client Advisors and Store Leaders on the sales floor by prov ...

  • Johnson & Johnson

    Operations Associate

    1 day ago

    Johnson & Johnson Toronto, Canada

    Janssen-Ortho Inc **. **is recruiting for an Operations Associate Janssen BioAdvance to be located in Toronto, Ontario. · **Key Responsibilities**: · - Collaborate with multi-functional teams, vendors, and other partners to improve patient services and drive operational excellenc ...

  • Odyssey Trust Company

    Associate, Operations

    1 day ago

    Odyssey Trust Company Toronto, Canada

    **Associate, Operations - Toronto Counter** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by ...

  • Odyssey Trust Company

    Associate, Operations

    1 day ago

    Odyssey Trust Company Toronto, Canada

    **Associate, Operations** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees ...

  • AscendantFX Capital Inc.

    Operations Associate

    3 days ago

    AscendantFX Capital Inc. Toronto, Canada

    Provide consistent, quality customer service · - Act as front liaison for dealers and middle office · - Build wire templates and set up client web profiles · - Transmit electronic payments via banking channels · - Balance daily branch activities · - Perform cheque exchanges and d ...

  • Royal Bank of Canada

    Associate, Operations Iii

    1 day ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Rogers Communications

    Network Operations Associate

    1 week ago

    Rogers Communications Toronto, Canada

    Network Operations Associate · Who Are We? · As one of Canada's leading telecommunication innovators, we're constantly introducing exciting new telecom technologies to meet the needs of our customers. Our business focuses on communication solutions for business, including Network ...

  • Capital One

    Associate, HR Operations

    3 hours ago

    Capital One Toronto, Canada

    161 Bay Street , Canada, Toronto,Toronto, Ontario, · Associate, HR Operations - 12 Month Contract · **Our HR Operations Team.** · The Associate HR Operations role will manage the Canada HR Contact Centre mailbox and support our associates with exceptional customer service, self-s ...

  • Juno Veterinary

    Strategy and Operations Associate

    1 week ago

    Juno Veterinary Toronto, Canada

    Our mission is to build the next generation of animal care for the modern world. By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up. With the consumer and pet at the heart of everything w ...

  • Float Financial Solutions Inc.

    Customer Operations Associate

    5 days ago

    Float Financial Solutions Inc. Toronto, Canada

    **About Float** · Float is one of Canada's fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float's team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber ...

  • Royal Bank of Canada

    Associate, Operations Iii

    3 hours ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Centre for Commercialization of Regenerative Medicine

    Operations Associate I

    3 days ago

    Centre for Commercialization of Regenerative Medicine Toronto, Canada

    **About CCRM**: · **Job Title**: Operations Associate I (Contract) · **Department**: Deliver · **About CCRM**: · CCRM, based in Toronto, Canada, is a unique not-for-profit group that is developing and commercializing cell and gene therapies and regenerative medicine technologies. ...

  • Connor, Clark & Lunn Financial Group

    Operational Specialist Associate

    3 hours ago

    Connor, Clark & Lunn Financial Group Toronto, Canada

    **Operational Specialist Associate** · **Connor, Clark & Lunn Private Capital Ltd.** · **Toronto** · We are looking for the next · **Operational Specialist Associate **to join our firm. In this role, you will be a member of a collaborative and operations focused team requiring ex ...

  • Royal Bank of Canada

    Associate Operations Iii

    3 hours ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • ATLAS TOOLS AND MACHINERY

    Retail Operations Associate

    1 week ago

    ATLAS TOOLS AND MACHINERY Toronto, Canada

    Primarily a sales support role reporting to the Customer Experience Manager - Retail · Operations. The Customer Experience Associate - Retail Operations (CXARO) will · deliver operational excellence that enables the Atlas Experience to customers that · is Fun, Memorable, Personal ...

  • Royal Bank of Canada

    Associate, Operations Iii

    1 week ago

    Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Morgan Stanley

    Marketing Operations Associate

    1 day ago

    Morgan Stanley Toronto, Canada

    Marketing Operations Associate · Job Number: · 3234312 · POSTING DATE: Mar 23, 2023 · PRIMARY LOCATION: Americas-Canada-Ontario-Toronto · EDUCATION LEVEL: Bachelor's Degree · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Associate · DESCRIPTION · - Morgan Stanl ...