Operations Manager - Ottawa, ON, Canada - Green Key Global

Green Key Global Ottawa, ON, Canada

1 week ago

Description

Green Key Global is a leading international environmental certification body that offers standardized programs and resources, designed specifically for the hotel and meetings industries.

Affordable programs, including the Green Key Eco-Rating and the Green Key Meetings Programs, help our members leverage organizational corporate social responsibility activities and support sustainable initiatives across their properties and brands to benefit the environment and improve fiscal performance and community relations.

With over 20 participating countries and a notable mix of branded and independent members, Green Key Global is truly the hotel and lodging industry's sustainable certification program of choice.

Green Key Global is jointly owned and operated by the American Hotel & Lodging Association (US) and the Hotel Association of Canada (HAC), who have recently unified to deliver a singular solution for hotel sustainability certification in North America.

The Members Systems Operations Specialist role is a critical support role for the Director of Operations, responsible for supporting the Green Key Global sustainability certification program through technical support, quality assurance and human resources.

This role will be focused on developing and testing our product to ensure our program meets the highest standards for global certification programs.

You'll also support HR initiatives, assisting with employee recruitment, onboarding, and training programs.

You'll thrive in this role if you are a critical thinker with a keen eye for detail, have problem-solving skills, and a passion for quality.

The ideal candidate has the levelheadedness it takes to logically evaluate our programs and discover untapped potential in our systems and potential staff to guarantee a best-in-class certification journey for our hotel members.

Provide technical support and troubleshooting assistance to end-users.
Collaborate with the development team to implement and maintain security protocols and data backup procedures.

Quality Assurance:
Ensuring that critical infrastructure and data points are maintained and managed according to standards.
Develop and execute test plans to ensure applications meet quality standards.
Conduct thorough testing of software products, identify defects, and document issues.
Work closely with development teams to address and resolve quality issues in a timely manner.
Maintain employee records and ensure compliance with HR policies and procedures.
Support HR initiatives such as employee onboarding, training programs, and performance evaluations.

Proven experience in IT support, quality assurance, and HR coordination.
Familiarity with HR software systems and IT management tools including JIRA Softdesk, Microsoft 365
Self-directed, self-starter with the ability to manage time, prioritize and work independently.
Able to administer project management of complex programs, updates, and technology improvements.
Comfortable with technology, including learning new software.

Bachelor's degree or diploma in business, hospitality, communications, or a related field; Prior experience with certification / accreditation programs OR hotel operations and management experience are necessary.

~ Proven ability to manage multiple projects, priorities and stakeholders and deliver results.
~ Bilingualism (English & French) would be an asset but is not required.
~ Previous experience in sustainability, associations, or similar roles would be considered an asset.
~ Previous experience with certification programs would be considered an asset.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We respect the dignity and independence of people with disabilities and provide accommodation and support to persons with disabilities throughout the recruitment and selection process.

Operations Manager

6 hours ago

AlfaDefence Security inc. Ottawa, Canada

LMIA - PNP available · **About Us**: · AlfaDefence Security Inc. is a leading security solutions provider based in Moncton, New Brunswick. With a commitment to excellence, we deliver top-notch security services tailored to meet the unique needs of our clients. As we continue to g ...
Operations Manager

3 days ago

Perma-Pipe Canada, Ltd. Ottawa, Canada

Perma-Pipe International Holdings, Inc. (NASDAQ:PPIH) is a global engineered pipe services company offering core competencies in anti-corrosion coatings, insulation solutions, containment systems, leak detection systems, engineering support, field service, and custom fabrication. ...
Operations Manager

1 day ago

Saint-Gobain Ottawa, Canada

We are looking for an Operations manager with a passion for positive business impact. · This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home · **What's the job?** ...
Operations Manager

1 week ago

Bird Canada Ottawa, Canada

**Description · The Operations Manager role is a key role within Bird Canada's operations. The Operations Manager will work with our Head of National Operations to tackle key projects that will be instrumental in driving our business forward. We need a strategic critical thinker ...
Operations Manager

1 week ago

360 Concussion care Ottawa, Canada

Who we are: · Concussion Care is a leading multi-disciplinary concussion clinic that specializes in providing comprehensive concussion rehabilitation services. Our clinic is physician-led and embraces an interdisciplinary approach to care. We are dedicated to delivering evidence- ...
Operations Manager

1 week ago

Paper Shoot Camera Ottawa, Canada

Location: Ottawa, Ontario, Canada · Reports To: Company Owners · About Us Paper Shoot Camera is an innovative digital photography brand that has revolutionized the way people capture their memories. We are seeking an Operations Manager to join our team and help steer the ship as ...
Operation Manager

1 week ago

Causeway Work Centre Ottawa, Canada

**Operational Manager - Good Nature Groundskeeping (GNG)** · **Title**: Operational Manager GNG · **Classification**:This is a non-unionized position · **Type**:Full Time · **Location(s)**:Ottawa · **Salary Range**:$49,450 to $55,125 · **Benefits**:Generous vacation, sick, appoin ...
Operations Manager

1 week ago

Green Rebel Ottawa, Canada

Green Rebel is a chain of local, quick service restaurants located in downtown Ottawa. We are committed to serving delicious and nutritious food while reducing our impact on the environment. · We believe that our Team Members are the soul of our company, the face of our brand, an ...
Operations Manager

1 week ago

GardaWorld Ottawa, Canada

Operations Manager - Ottawa International Airport (YOW) · We are currently looking for an Operations Manager · - Ottawa International Airport · Reporting to the General Manager, Operations, the Operations Manager is responsible for daily management and oversight of airport operat ...
Operations Manager

2 days ago

TWO MEN AND A TRUCK® Ottawa, Canada

It's time to make your move. Drive your career forward with · **TWO MEN AND A TRUCK** as an Operations Manager and discover your opportunities for growth We are looking for an energetic team member to provide leadership for our moving crews and manage the daily operational aspect ...
Operations Manager

6 days ago

Rockcliffe Flying Club (1961) Ottawa, Canada

Note that salary will be assessed based on experience. · 1-Provide exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous and respectful, and to actively participate in maintaining a positive custom ...
Operations Manager

2 days ago

Saint Gobain Ottawa, Canada

**The Role** · We are looking for an Operations manager with a passion for positive business impact. · This is a great chance to join a Top Employer and contribute to our growth and the opportunity to make an impact with our purpose which is Making the World a Better Home · **Wha ...
Manager, Operations

1 week ago

The Professional Institute of the Public Service of Canada Ottawa, Canada

**Division**: Corporate Services · **City**:Ottawa, ON · **Type of position**: In person / on-site · **Job Term**: Permanent Full-time (35 hours per week) · **Union/Non**: Excluded · **Competition**: 24-17 · The Professional Institute of the Public Service of Canada, a national u ...
Operations Manager

1 day ago

RecordXpress Ottawa, Canada

**Job Duties** · - Provide inspired leadership for the organization · - Make important policy, planning, and strategy decisions · - Develop, implement, and review operational policies and procedures · - Recruit and build an effective/efficient team · - Help promote a company cult ...
Manager, Operations

1 day ago

Canada Deposit Insurance Corporation Ottawa, Canada

**About us** · We are an organization driven by purpose. We are obsessed about serving Canadians and we are deeply committed and passionate about protecting their hard-earned money when it matters most. We live our promises and commitments every day by serving Canadians as one, a ...
Operations Manager

6 days ago

Amazon Canada Fulfillment Services, ULC. Ottawa, Canada

3+ years of employee and performance management experience · - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience · - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays · Our WW Operations network delivers million ...
Operations Manager, Commercial

3 days ago

Native Women's Association of Canada Gatineau, Canada

**gestionnaire des opérations commerciales** · **Relevant du **:chef de l'exploitation · **Durée**: poste permanent à temps plein · **Date de clôture **:poste ouvert jusqu'à ce qu'il soit pourvu · **Lieu de travail**: Gatineau (Québec) · **Résumé** · L'Association des femmes auto ...
Manager, Operations

1 day ago

Depositor Solutions Ottawa, Canada

Date Posted: 4/18/2024 · Location: Ottawa, Ontario, Canada · Reference No.: · Position Type: Full-time - 1 year · Salary Range: $113, $134, salary is generally in that range) · **About us** · We are an organization driven by purpose. We are obsessed about serving Canadians and w ...
Operations Manager

1 week ago

Compass Group Ottawa, Canada

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
Manager Operations and Facility Managment

6 hours ago

Tungasuvvingat Inuit Ottawa, Canada

**Manager, Operations and Facility Management** · **Full-time, Indeterminate** · It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit ...