Jobs
>
Customer Service Representative
>
Toronto

    Customer Service Representative - Toronto, Canada - Interac Corp.

    Interac Corp.
    Interac Corp. Toronto, Canada

    5 days ago

    Default job background
    Full time
    Description

    Customer Service Representative - Bilingual

    At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that's not all. Whether we're leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

    Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

    Reporting to the Manager, Service Desk, or equivalent, the Customer Service Representative will provide end users and client support for all Managed Security Services.

    You'll be responsible for:

  • Leading and implementing complex projects that assess the current state of the organization and drive continuous improvement.
  • Documenting and implementing enterprise processes reengineering/optimizations including identifying gaps, corrective actions and key metrics and KPIs.
  • Identifying and recommending opportunities for continuous improvement and process efficiency.
  • Maintaining and documenting processes; applying relevant business, technology and other enterprise expertise.
  • Implementing, managing and promoting an environment of continuous improvement and the adoption of process improvement practices and tools.
  • Developing/implementing innovative tools, resources and templates to support process improvements.
  • Developing and framing materials/presentations that support senior management in articulating findings and recommendations to key stakeholders.

    • You bring:

  • Excellent verbal and written communication skills.
  • Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.
  • Must have Reliability Status (RS) or be eligible (based in part on 5-years of continuous Canadian residency).
  • Results focused ability to coordinate and manage several priorities and initiatives concurrently.
  • Ability to work effectively in a team environment.
  • Open to working and supporting a 24 x 7 x 365 for the help desk team.

    • How we work
    We know that exceptional people have great ideas and are passionate about their work.Our culture encourages excellence and actively rewards contributions with:

    Connection: You're surrounded by talented people every day who are driven by their passion of a common goal.

    Core Values: They define us. Living them helps us be the best at what we do.

    Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

    Education: To ensure you are the best at what you do we invest in you

  • Canadian Premier

    Service Representative

    10 hours ago

    Canadian Premier Toronto, Canada

    Role · Reporting to the AVP, Creditor and Affinity and Association, the Service Representative is responsible for servicing a block of business as well as participating in the acquisition of new business. You will communicate with clients, advisors/brokers/consultants, plan admin ...

  • Cascades

    Customer Service Representative

    10 hours ago

    Cascades Vaughan, Canada

    **Votre défi**: · - Sous la supervision du superviseur, Service à la clientèle, la représentante ou le représentant, Service à la clientèle a pour mission de veiller à ce que tous les appels, courriels et commandes entrants soient pris en charge rapidement et se transposent effic ...

  • People Corporation

    Customer Service Representative

    10 hours ago

    People Corporation Toronto, Canada

    We are seeking a Customer Service Representative to join our BPA team in Toronto. · A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to pro ...

  • Total Credit Recovery Limited

    Client Service Representative

    10 hours ago

    Total Credit Recovery Limited Toronto, Canada

    **Client Service Representative** · **Overview Of Position**: · As a Client Service Representative, you will be responsible for liaising with TCR's clients. You will be the point of contact for receiving and sending correspondence and to assist clients with any issues and questio ...

  • Inspire Direct Marketing

    Customer Service Representative

    10 hours ago

    Inspire Direct Marketing Toronto, Canada

    **Customer Service Representative - Work from Home** · $18.00-$22.00/hour + Benefits. · Inspire Direct Marketing is a Canadian fundraising agency on a mission to inspire fundraising. · We are one of Canada's premiere fundraising call centres helping to provide a warm and friendly ...

  • Quarterback Transportation

    Customer Service Representative

    10 hours ago

    Quarterback Transportation Toronto, Canada

    **At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.** · By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gai ...

  • Premium Merchant Funding

    Financial Services Representative

    10 hours ago

    Premium Merchant Funding Toronto, Canada

    **Looking for a commission opportunity with uncapped potential?** · A commission-only compensation structure at Premium Merchant Funding may be the right fit for you · As one of the world's most versatile private funders, Premium Merchant Funding finances and supplies small busin ...

  • Central Medical Pharmacy Inc

    Customer Service Representative

    10 hours ago

    Central Medical Pharmacy Inc Toronto, Canada

    **POSITION**:Customer Service Representative (On Site)** · **Reporting to: Manager, Drug Reimbursement and Programs** · - We are a specialized pharmacy with a team that is passionate about providing personalized medicine, ensuring patients maximize the therapeutic benefits of the ...

  • DUCA Financial Services Credit Union Ltd.

    Member Service Representative

    10 hours ago

    DUCA Financial Services Credit Union Ltd. Toronto, Canada Full time

    **Why DUCA?** · At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA's impact goes beyond our financial solutions - we're dedicated to making a real difference in t ...

  • Securian Canada

    Program Service Representative

    10 hours ago

    Securian Canada Toronto, Canada

    **What we do every day to be our very best** · - Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We're agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work. · - ** ...

  • Sinai Health

    Food Service Representative

    10 hours ago

    Sinai Health Toronto, Canada

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount S ...

  • Home Trust Company

    Workplace Services Representative

    10 hours ago

    Home Trust Company Toronto, Canada

    Company Profile · Home Capital Group Inc., together with its operating subsidiary Home Trust Company, has developed a track record of success as Canada's leading alternative lender. Building on the demonstrated strength of its core residential mortgage lending business, the Compa ...

  • Teknion Limited

    Customer Service Representative

    10 hours ago

    Teknion Limited Toronto, Canada

    **Who are we?** · Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company-one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking ...

  • Greater Toronto Airports Authority

    Terminal Service Representative

    10 hours ago

    Greater Toronto Airports Authority Toronto, Canada

    The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work. Approximately 1,400 GTAA employees work non-stop with our partners and agencies to deliver a safe and welcoming airport experience at Canada's leading global hub airport, Toronto Pearson. The imp ...

  • COSENTINO

    Customer Service Representative

    10 hours ago

    COSENTINO Ontario, Canada

    Jan 16, 2023- Vaugahn, ON, CA**What are we looking for**: · **What you will do**: · As a** Customer Service Representative**, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries rega ...

  • Tasco Appliances

    Customer Service Representative

    10 hours ago

    Tasco Appliances Ontario, Canada

    **Reports To**: Director, Client Relations · **Summary** · The Customer Service Representative (CSR) provides professional and courteous service and resolves customer issues in a timely and efficient manner. The Customer Service Representative is responsible for serving customers ...

  • Handyman Connection of Etobicoke, ON

    Customer Service Representative

    10 hours ago

    Handyman Connection of Etobicoke, ON Toronto, Canada

    A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love you We have over 60% repeat/referral customer base and seek additional office support for our growing business. Handyman Connection of Toronto West is ...

  • COPERNICUS LODGE

    Customer Service Representative

    10 hours ago

    COPERNICUS LODGE Toronto, Canada Part time

    Copernicus Lodge is a healthcare organization that provides a continuum of care to primarily Polish seniors. We are located in the heart of Roncesvalles Village just west of downtown Toronto. We have 200 seniors' apartments with a Supportive Housing program, 228 Long Term Care be ...

  • OFX

    Customer Service Representative

    10 hours ago

    OFX Toronto, Canada

    Company Description · **Hi.** We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring ...

  • Reimagined Parking

    Customer Service Representative

    10 hours ago

    Reimagined Parking Toronto, Canada

    **Description**: · **Location**:Lot Yonge Street (York Mills Centre) · **Start Date**:ASAP · **End date**:May 31, 2024 · **Shift**:Monday - Friday / 8:30PM - 5:00PM · **Deadline**:Sunday, May 12th, 2024, at 5:00pm · Customer Service Representative processing written transaction r ...