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    Manager, Corporate Policy - Toronto, ON, Canada - Four Seasons Hotels Ltd

    Four Seasons Hotels Ltd
    Four Seasons Hotels Ltd Toronto, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Manager, Data Governance Enablement page is loaded Manager, Data Governance Enablement
    Apply locations Four Seasons Corporate Office Toronto time type Full time posted on Posted Yesterday job requisition id P

    About Four Seasons:
    Four Seasons is powered by our people.

    We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

    Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

    Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide.

    The Manager, Data Governance Enablement is a multi-faceted role meant to enable the DG program through technology and automation, knowledge management and training, and performance measurement.

    The individual will be responsible for overseeing the selection, implementation, and maintenance of data governance software solutions to support the organization's data governance framework.

    They will also play an important role in supporting data literacy and upskilling the data stewards to make sure we are maximizing the use of data.

    The ideal candidate will possess a strong understanding of data governance frameworks, policies, and procedures while also having a expertise in application management.

    They will also have a strong background in knowledge management background to help build an accelerate a data-centric culture.

    This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Director, Data Strategy and Governance.

    Data Governance application management
    Lead the implementation and configuration of data governance software solutions, ensuring alignment with organizational requirements and objectives.

    Evaluate and recommend data governance tools and software solutions that align with industry best practices and organizational goals, considering factors such as functionality, scalability, and ease of integration.

    Manage the integration of data governance software with existing systems, databases, and other relevant technologies.
    Work closely with software vendors, developers, and internal teams to implement software updates and improvements.
    Maintain comprehensive documentation of software configurations, integrations, and customizations.
    Collaborate with internal stakeholders to gather software requirements and customize configurations to meet specific business needs.

    Develop and implement training programs and supporting guides for data stewards and other users to ensure proficient and effective use of data governance software.

    Customize and enhance data governance software functionalities based on evolving organizational requirements.
    Provide ongoing support and troubleshooting assistance to users, addressing issues and optimizing software usage.
    Evaluate, implement, and manage knowledge management tools and platforms to facilitate collaboration and information sharing.

    Create and maintain tools, guides, templates, and other supporting products to enable stakeholders with necessary tools to promote high quality data.

    Data literacy improvement and upskill of Data Governance capabilities in key roles
    Foster a data-centric culture within the organization.
    Conduct training sessions to educate staff on data governance principles, policies, and best practices.
    Develop training program to upskill key DG roles and enhance overall data literacy.
    Data Governance Evaluation
    DG Performance Measurement
    Develop key performance indicators (KPIs) to measure the effectiveness of DG initiatives and regularly report on progress.
    Technical Skills
    Applied experience in data governance and / or data management.
    Knowledge of industry leading data governance practices.
    Familiar with implementation and use various data governance tools and software.
    Understanding of complete data lifecycle and related data governance requirements.
    MS Azure preferred (Microsoft Synapse, Azure Data factory, Azure Data Lake, PowerBI).
    Proficient in SQL or other programming languages.
    Experience with data visualization and dashboarding (Power BI, Tableau).
    Expert in Microsoft Office software (Word, Excel, PowerPoint, Access).
    Results oriented, willing to drive projects to completion.
    Demonstrated ability to manage adversity and challenging situations.

    Works to understand the business need and how the data will be used to drive decisions into action plans that will grow the business.

    Works well under pressure and can manage multiple tasks under time constraints.
    Strong with process management including the development of processes and procedures.
    Familiar with agile methodology and comfortable working in an agile environment.
    Works to understand the requester needs when building the upfront story to ensure clarity and actionability.
    Provides well-structured reports and documents to convey analysis and insights that are clear, concise and reader-friendly.
    Planning / Organizational Skills
    Demonstrates the ability to organize and work with high volumes of data
    Organizes self and the team in setting and managing priorities.
    Takes the initiative to clarify performance expectations.

    Ensures each person/direct report is clear on performance expectations and has the flexibility on how to reach those expectations on a supported path.

    Provides each person with the tools and resources to achieve excellent performance.
    Proven experience in software management, with a focus on data governance and knowledge management.
    Strong understanding of data protection regulations and compliance requirements.
    Analytical mindset with the ability to translate data into actionable insights.
    Experience with data governance tools and technologies.
    Bachelor's or Master's degree in a relevant field (e.g., Data Management, Information Technology, Data Analytics, Business Analytics, Informatics).
    This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

    Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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