Jobs
>
Toronto

    Technical Support Specialist - Toronto, Canada - Hire DigITalent

    Hire DigITalent
    Hire DigITalent Toronto, Canada

    20 hours ago

    Default job background
    Full time
    Description

    Job Title: Technical Support Specialist (MS O365)
    Location: Toronto, ON
    Hybrid Work Model: 3 days on site

    Job Description:
    Our client is seeking a highly skilled Technical Support Specialist with expertise in Microsoft Office 365 administration and support to join their team in Toronto, ON. The successful candidate will play a crucial role in supporting new projects and maintaining their hybrid environment. This person will possess advanced knowledge of Microsoft Teams, SharePoint, OneDrive, Exchange, and Intune, and will excel in delivering exceptional customer service.

    Requirements:

    • 3-5 years of hands-on experience with MS Office, Microsoft Teams and SharePoint administration, including configuration, customization, and troubleshooting.
    • Proficiency in Microsoft Office 365 administration and support, with a strong understanding of hybrid environments (on-premises AD and Azure AD).
    • Exceptional customer service skills with the ability to provide technical guidance and support to Level 1 support personnel. Comfortable acting as a senior member of the technical support team.
    • Experience working in mid to large-sized enterprise environments, supporting multiple geographic regions.
    • Expertise in Active Directory management, including user setup, group policy management, and domain controller administration. This involves configuring and maintaining user accounts, security groups, and organizational units (OUs), ensuring proper access control and authentication mechanisms are in place
    • Proven experience with Power Automate and developing workflows and automation. This includes creating automated processes using Power Automate to streamline business operations, automate repetitive tasks, and enhance productivity across the organization.
    • Must have experience with PowerShell scripting for automation and management tasks within the Office 365 environment.
    • Microsoft certifications considered a strong asset.

    Responsibilities:

    • Provide technical support and troubleshooting for Microsoft Office 365 applications, including Teams, SharePoint, OneDrive, Exchange, and Intune.
    • Collaborate with cross-functional teams to support new projects and initiatives related to Office 365 deployment and management.
    • Manage and maintain our hybrid environment, ensuring seamless integration between on-premises Active Directory and Azure AD.
    • Act as a subject matter expert for Microsoft Teams and SharePoint administration, providing guidance and best practices to internal stakeholders.
    • Proactively identify and address technical issues and performance bottlenecks within the Office 365 environment.
    • Deliver exceptional customer service by resolving support tickets promptly and effectively, while maintaining a high level of professionalism and communication with end-users.
    • Mentor and provide guidance to Level 1 support personnel, helping them develop their technical skills and expertise.

    If you meet the requirements listed above and are passionate about Office 365 administration and support, and possess the necessary skills and certifications, we encourage you to apply for this exciting opportunity to join our dynamic team in Toronto, ON.

  • Harris Computer Systems

    Support Specialist

    2 hours ago

    Harris Computer Systems Ontario, Canada

    Support Specialist · ResourceMate - Remote · Remote work opportunity with ResourceMate Library Management Solutions. Provide front line technical support for our North American and International customers. · What your impact will be: · - Operate as front line and primary support ...

  • CCDI Consulting Inc.

    IT Support Specialist

    2 hours ago

    CCDI Consulting Inc. Toronto, Canada

    **Title**: IT Support Specialist · **Location**: Ontario · **Type**: Full-time · **Salary**: $55,000 · **Closing date**: March 1, 2023 · **Vacation**: 2 weeks · Position overview/ Aperçu du poste · This role will be the first line contact for implementation and management of qual ...

  • Lightspeed Commerce

    Support Specialist

    2 hours ago

    Lightspeed Commerce Toronto, Canada

    **Hi there Thanks for stopping by** · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · We're looking for a Support Specialist to support our Golf product team. Reporting to the Team Lead, you will be in contac ...

  • Agio, Inc.

    IT Support Specialist

    1 day ago

    Agio, Inc. Toronto, Canada

    Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Ag ...

  • Miller Thomson LLP

    IT Support Specialist

    1 day ago

    Miller Thomson LLP Toronto, Canada

    We are seeking an **IT Support Specialist** to join our **Toronto **office · Acts as a front line liaison to resolve users' basic problems and questions with respect to software, hardware, mobile devices and network connectivity. Logs all end user support requests and identifies ...

  • Actionstep

    Support Specialist

    2 hours ago

    Actionstep Toronto, Canada

    Soluno is a cloud-based Time, Billing and Accounting solution, which is based in Toronto Canada and services law firms across North America. Soluno is part of the Actionstep family, whose North American headquarters is located in Denver, Colorado. · Answer customer questions and ...

  • TD Bank

    IT Support Specialist

    1 day ago

    TD Bank Toronto, Canada

    400662BR · Technology Solutions · Toronto, ON · March 6, 2023 · Company Overview · Department Overview · **Building a World-Class, Diverse and Inclusive Technology Team at TD** · We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. ...

  • TD Bank

    IT Support Specialist

    1 day ago

    TD Bank Toronto, Canada

    400664BR · Technology Solutions · Toronto, ON · March 6, 2023 · Company Overview · Department Overview · **Building a World-Class, Diverse and Inclusive Technology Team at TD** · We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. ...

  • beBee Professionals

    Support Specialist

    3 days ago

    beBee Professionals Toronto, Canada Customer Support Representatives Freelance

    Job Title: Support Specialist · Location: Toronto, Canada · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Toronto. The Support Specialist will be responsible for providing technical assistance to our customers and en ...

  • OTT Financial Group

    Sales Support Specialist

    23 hours ago

    OTT Financial Group Toronto, Canada

    OTT Pay Group Inc. "(OTT Pay)" is a fully funded established FINTECH focused on delivering simplified financial payment products. With a strategic emphasis on both Acquiring and Issuing businesses, we are developing a mobile-first platform that offers straightforward banking serv ...

  • Workplace Options

    Bilingual Support Specialist

    1 day ago

    Workplace Options Toronto, Canada

    Workplace Options is the world's largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, UAE, Sing ...

  • Dentons

    Technical Support Specialist

    23 hours ago

    Dentons Toronto, Canada

    Toronto, ON, CA- Mar 11, 2024Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned ...

  • Accessible Media Inc.

    Tech Support Specialist

    2 hours ago

    Accessible Media Inc. Toronto, Canada

    **Job Title: Technical Support Specialist (Contract)** · Accessible Media Inc. (AMI) is a not-for-profit media company that entertains, informs, and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI- ...

  • Volante Software Inc.

    Project Support Specialist

    23 hours ago

    Volante Software Inc. Toronto, Canada

    Volanté is an Enterprise Point-of-Sale Company that prides itself on developing and selling leading-edge hospitality technology. What began as a three-person basement project has developed into an industry-leading POS system with a team of over 100 employees in its Toronto, Ontar ...

  • Baycrest

    Behaviour Support Specialist, Behaviour Support

    2 hours ago

    Baycrest Toronto, Canada

    **Baycrest Hospital **has an opportunity for a · **BEHAVIOUR SUPPORT SPECIALIST** · **Behaviour Support Outreach Team** · **Position Type**:Permanent Full Time · **Hourly Pay Rate**: $47.26- $54.66 · **Bi-Weekly Hours**: 75 Hours · **Hours of Work**:8 hrs/shift · **# of Positions ...

  • Cohere

    Technical Support Specialist

    23 hours ago

    Cohere Toronto, Canada

    **Who are we?** · - Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe t ...

  • Big Viking Games

    Player Support Specialist

    23 hours ago

    Big Viking Games Toronto, Canada

    **A Little About Us**: · Making fans - That's what we're all about Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark by building awesome free-to-play mobile and social ...

  • EY

    In-office Support Specialist

    23 hours ago

    EY Toronto, Canada

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Xylem

    Customer Support Specialist

    2 hours ago

    Xylem Toronto, Canada

    We're Hiring for a Customer Service Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today **Xylem**, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world ...

  • Paladin Technologies

    System Support Specialist

    2 hours ago

    Paladin Technologies Toronto, Canada

    Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing ...