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    Operations Manager - London, ON, Canada - Fonction publique de l'Ontario

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    Description

    Apply By:
    Thursday, April 18, :59 pm EDT

    Competition Status:
    Application Screening
    Approximately 83 individuals applied for this opportunity.

    We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad.

    Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

    To learn about our recruitment process, visit our Hiring Process . Court Services Division / Regional Court Services Offices
    Are you an experienced leader with high standards and a collaborative approach who can inspire others? Are you experienced in managing through times of change and transformation, while maintaining a commitment to service delivery excellence? Have you successfully partnered with diverse stakeholders to achieve mutual goals?

    If so, consider this exciting role with the Ministry of the Attorney General where you will direct the delivery of court services, lead strategic initiatives to modernize service delivery, and pro-actively manage stakeholder relationships.

    About the Court Services Division

    The Ministry of the Attorney General is responsible for the fair, accessible, and efficient delivery of justice services to Ontarians.

    Court Services Division manages more than 170 court offices in communities across the province providing criminal, civil and family courts and related justice services that are efficient and effective.

    The Court Services Division is committed to a diverse, respectful and professional workplace that reflects OPS values.

    Please note:
    This dynamic frontline essential role thrives on your physical presence at the office. The Manager, Court Operations is expected to be on site 5 days a week. The position may require infrequent travel to other locations as needed.
    OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

    The Ontario Public Service (OPS) is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable.

    Diversifying leadership is a top priority for the OPS.

    Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

    The OPS invites all interested individuals to apply.

    As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.

    The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

    Visit the OPS Anti-Racism Policy , the OPS Diversity and Inclusion Blueprint , and the Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.

    What can I expect to do in this role?
    Create the Work Environment

    In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision.

    It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment.

    By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
    Deliver on Business Goals and Priorities
    Your leadership will be crucial in guiding the team towards the achievement of its business goals.

    It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry.

    As the Manager, Court Operations, you will,


    • Be a proactive and innovative leader, motivating your team and colleagues across government to deliver exceptional results in a challenging and fast-paced environment;
    • Empower your team of staff to grow and develop to their full potential, fostering a culture of diversity, inclusion, equity and excellence;
    • Manage multiple large scale projects to implement new programs and services across the division;
    • Represent the ministry on local/ area committees comprising representatives from stakeholder groups to discuss and resolve service needs;
    • Lead local or regional change management, strategic and modernization initiatives, and evaluating the change process to identify impacts and additional implementation requirements;
    • Manage the administration and operation of court offices by establishing objectives, priorities, standards of performance and controls consistent with regional and divisional plans and standards.
    How do I qualify?

    Management and Leadership Skills:

    • You demonstrate the leadership behaviors ,attributes and mindsets to lead the OPS into the future.
    • You have a strategic, team-focused leadership style to deliver on integrated program objectives while facilitating a positive and productive working environment.
    • You are committed to innovation and service excellence and motivate staff through times of change.
    • You develop, build, and lead organizational capacity through positive and values based leadership, inclusive and engaged teams, and partnerships.
    • You have experience managing financial resources and reporting, developing the multi-year budget and resource plans.
    Relationship Management and

    Communication Skills:

    • You are known for developing and sustaining strong staff, client and stakeholder relationships.
    • You have demonstrated success in identifying and managing contentious issues and determining resolutions through consultation and negotiation.
    • You are a skilled communicator with experience translating ideas into business cases, operational plans, reports and presentations.
    • You can provide leadership within the local community, develop collaborative working relationships and promote stakeholder support for court reform initiatives.

    Technical Skills:

    • You have knowledge of human resources theories, principles, policies and collective agreements to develop organizational capacity which includes succession planning, performance management, talent management, organization and job design and labour relations management.
    • You have the ability to interpret and apply legislation pertaining to court operations.
    Strategic Thinking and

    Change Management:

    • You demonstrate strategic planning skills to contribute to policy development.
    • You can evaluate program issues, determine the scope of analysis to support business improvement, and identify risks and impacts on priorities.
    • You demonstrate the ability to lead regional change management, strategic and modernization initiatives, and oversee ministry strategic plans for court services.

    Additional Information:

    Address:
    ~1 English Permanent, 80 Dundas St, London, West Region, Criminal Record and Judicial Matters Check
    ~ In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position. Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
    ~ T-AG-213242/24

    All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service.

    Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service.

    Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g.

    one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely).

    The circumstances around an employee's exit will be considered prior to an offer of employment.


    Remember:
    The deadline to apply is Thursday, April 18, :59 pm EDT . Late applications will not be accepted.
    We thank you for your interest. Only those selected for further screening or an interview will be contacted.

    All Ontario Public Service external job advertisements are posted in English and French.

    To confirm the language requirements of a job, check the "language of position" information at the top of each job ad.

    For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.

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