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Kitchener

    Facilities Coordinator - Kitchener, Canada - JLL

    JLL
    JLL Kitchener, Canada

    1 week ago

    Default job background
    Full time
    Description

    JLL supports the Whole You, personally and professionally.

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

    The Facility Coordinator will provide support to the Site and the Assistant Facility Manager with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and helpdesk.

    WHAT YOU'LL DO

  • Proactively develop and maintain client relationships ensuring that expected service levels are achieved.
  • Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
  • Deliver an exceptional quality of service, as reflected by client feedback.
  • Coordinate site operations accordance with all agreed policies, procedures and contract scope.
  • Identify opportunities for improved operation and service excellence, making recommendations for consideration.
  • Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
  • Manage repairs and maintenance, minor works and other work requests, tracking to completion.
  • Assist with the coordination and scheduling of maintenance activities.
  • Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
  • Assist in the procurement of vendors and services as required
  • Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, security and capital projects.
  • Support space planning activity and building churn/moves as required and acting as the site key point of contact.
  • Provide coordination and support events, meeting and conference facilities as required.
  • Provide the following services as may be applicable to the site: reception and guest support, new hire orientation, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes.
  • Assist in carrying out safety and emergency response activities as directed.
  • Follow established escalation procedures and incident reporting procedures.
  • Maintain and update Standard Operating Procedures (SOPs) and emergency response documentation for the site as required.
  • Update and maintain accurate records and official documentation for the site/s including site pages where applicable.
  • Any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices
  • Assist with operational reporting, budgeting, financial systems, purchasing as necessary.
  • Identify and respond to any financial or budgeting related issues.
  • Ensure prompt and accurate management of purchase orders in finance systems.
  • Manage payments to Vendors where applicable, using available systems, complying with relevant policies and procedures.
  • Seek ways to constantly reduce costs and improve operational standards.
  • Ensure compliance within delegated financial and contractual authorities.
  • Actively support an environment of teamwork, co-operation, performance excellence and personal success.
  • Participate in the individual performance management program, and personal development planning process.
  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.

    • WHAT WE'RE LOOKING FOR

  • Proficiency in a range of information technology tools and platforms.
  • Prior experience in facilities, property management, hospitality or related field preferred
  • Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
  • Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
  • Excellent communication, organization and problem solving skills.
  • Ability to work independently with little supervision and effectively deal with stressful situations.
  • Self-motivated; confident, energetic and flexible.

    • WHAT'S IN IT FOR YOU

  • Join an industry leader and shape the future of commercial real estate
  • Deep investment in cutting-edge technology to power your work
  • Comprehensive and competitive benefits plan
  • A supportive, caring and diverse work environment designed for your growth and well-being

    • Location:

    On-site –Kitchener, ON

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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