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Calgary

    Desktop Support level 3 - Calgary, Canada - PeopleToGo

    PeopleToGo
    PeopleToGo background
    Contract
    Description
    • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities

    • Have 3 – 5 years of deskside support experience

    • Have 3 – 5 years of break-fix experience

    • Have strong internetworking and troubleshooting skills

    • Have A+ certification & at least one certification from either Cisco or Microsoft

    • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)

    • Must be a self-starter and have the ability to manage multiple tasks

    • Can act in a Team Lead capacity

    • Exceptional customer service skills

    • Good communication skills

    • Ability to work independently or as part of a team

    • Ability to complete tasks effectively with minimal supervision

    • Must be available to work flexible work schedules

    • Must have a minimum of a Diploma from a recognized IT program


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