-
Product Support Representative
1 week ago
UKG (Ultimate Kronos Group) Canada· Le représentant du soutien aux produits est chargé d'établir une relation de travail solide avec la clientèle. L'assistance est fournie principalement par téléphone et par connexion Internet via Salesforce. Le rôle consiste à faire partie d'une équipe qui joue un rôle clé dans ...
-
Representative, Customer Support
2 weeks ago
Evo Payments CanadaRepresentative, Customer Support · EVO Payments, Inc. is a leading payment technology and services provider. EVO offers a number of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizat ...
-
Technical Support Representative
2 weeks ago
Barracuda Networks, Inc. Kanata, Canada**Envision yourself at Barracuda** · Barracuda MSP is on the cutting edge of the SaaS cloud storage market, delivering an exceptional customer experience for its channel partners. Serving over 2000 partners, and nearly 40,000 small businesses, Barracuda MSP is helping to ensure t ...
-
Dealer Support Representative
3 weeks ago
Celebright Kanata, CanadaCelebright is looking for a friendly face to help support our growing dealer network. Our dealer network is the backbone of our sales channels. This role is part sales, part support. It consists mainly of onboarding new dealers and supporting those dealers to help them succeed. · ...
-
Bilingual Product Support Representative
1 day ago
UKG (Ultimate Kronos Group) Canada**Description & Qualifications**: · Description · UKG is seeking individuals who have a passion for providing world-class customer service. In this role, you will be part of a team supporting our clients by adding value to Ultimate Kronos Group's reputation of being a world-class ...
-
IT Support Representative
3 weeks ago
CAA Niagara CanadaIT Support Representative - 1yr. Contract · This is a Full-time - ONSITE - 12 month contract. · Who We Are: · CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years ...
-
Contractor Support Representative
2 hours ago
Beyond Bilingual Inc. Canada Freelance $24Mailroom RepresentativeFull Time, TemporaryLocation: (100% On Site) - MississaugaHours: They are consistently ranked highly as a great place to work because they place a high premium on their employees and their development.Perks: · Flexible schedule · Casual dress code policy · ...
-
Account Support Representative
5 days ago
Intello Technologies Inc. Canada $15,000 - $30,000Select how often (in days) to receive an alert: · Account Support Representative - TELUS Health, Occupational Health · Location: · Calgary, AB, CA Vancouver, BC, CA · Jobs by Category: Sales and Marketing · Job Function: Health Solutions · Status: Full Time · Schedule: Reg ...
-
Customer Support Representative
1 week ago
Wow24-7 Inc. CanadaOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. · Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further We are currently seeki ...
-
Account Support Representative
5 days ago
Intello Technologies Inc. Canada Full time $15,000 - $30,000Account Support Representative - TELUS Health, Occupational Health · Sales and Marketing · Job Function: Health Solutions · Status: Full Time · Are you a motivated individual looking for an Account Support Representative role? · We are seeking an ASR who can contribute to the ...
-
Technical Support Representative
3 weeks ago
Granicus, Inc. CanadaThe Company · Serving the People Who Serve the People · Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support o ...
-
Customer Support Representative
1 week ago
Wow24-7 Inc. CanadaOur mission goes way beyond making working life simpler, we provide WOW-working opportunities. · On a Pursuit of Excellence You Could Be the Key Element We are Seeking Join Our Dynamic Team · Why Us? · We are an outsourcing company with operational offices in Kyiv and Lviv. We c ...
-
Phone Support Representative
3 weeks ago
TD Bank Canada Full timeContact Centre Representative - Canadian Banking, EasyLine page is loaded Contact Centre Representative - Canadian Banking, EasyLine · Apply remote type Hybrid locations London, Ontario time type Full time posted on Posted Yesterday job requisition id R_ Work Location: · Person ...
-
Customer Support Representative
3 weeks ago
Greenline CanadaWhat is Greenline? · Greenline (acquired by BLAZE) is a Canadian cannabis point-of-sale (POS) platform. We develop software to help retailers sell cannabis and stay compliant within the Canadian retail cannabis industry. · Why do cannabis retailers need industry-specific softwar ...
-
Customer Support Representative
12 hours ago
Indigo Books & Music Inc. CanadaDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a v ...
-
Senior Operations Support Representative
3 weeks ago
Volkswagen Group of America CanadaJob Description - Senior Operations Support Representative (VCI · Senior Operations Support Representative - VCI003413 · Primary Location Primary Location · Canada Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for ...
-
Bilingual Technical Support Representative
2 hours ago
Experis Canada CanadaOur client, is seeking a Bilingul Customer & Technical Support Representative to join their team. As a Bilingual Customer & Technical Support Representative, you will be responsible for providing a superior customer experience while reducing customer downtime by providing remote ...
-
Website & CRM Support Representative
3 weeks ago
Quadragroup Canada Full timeTechnical Representative - Dairy & Sports Nutrition · Technical Representative -Dairy & Sports Nutrition · Status: Full-time, permanent (1) · Are you recognized in the dairy industry as a technical expert? Do you enjoy supporting the commercial growth of various projects and m ...
-
Customer Support Services Representative
3 weeks ago
ZayZoon group CanadaCustomer Care is a central part of our product and service experience, and as such a strategic strength in our business -- critical to our mission. The Customer Care Representative answers customer questions, troubleshoots complex inquiries, and provides education on our products ...
-
Product Service Support Representative
3 weeks ago
Tigercat CanadaThursday, January 25, 2024 · Tigercat Industries Inc. is looking for a highly motivated, driven and organized Product Support Representative covering Northern Ontario, and North Eastern Quebec, Canada · The successful candidate will be required to travel extensively to trouble ...
Bilingual Customer Support Representative - Canada - BGIS
Description
BGIS SCS is a leading provider of customized facility management andreal estate services. With our combined team of over 6, 500 globally, werelentlessly focus on enabling innovation through the services we deliver,...BGIS SCS is a leading provider of customized facility management andreal estate services.
With our combined team of over 6, 500 globally, werelentlessly focus on enabling innovation through the services we deliver,while actively looking for new opportunities that will enable innovationfor our clients' businesses.
Globally, we manage over 320 million squarefeet of client portfolios across 30,000+ locations in North America,Europe, Middle East, Australia and Asia.
Further information is available at a member of the BGIS SCS Support Team, you will demonstrate asuperior commitment to meeting customer needs by providing prompt andaccurate responses to client requests to ensure all aspects of the contractare being fulfilled, with an emphasis on quality control & striving toexceed client expectations.
Shift:
Overnight .Mon-Fri 12am-8amKEY DUTIES & RESPONSIBILITIESFunctioning as a core member of the Support team and reporting to theCustomer Service Coordinator the Customer Service Representative will:Be the first line of communication for our customers, as such apositive attitude and "can do" attitude are paramountGreet customers warmly and make every customer feel like they are ournumber one clientEnsure client's expectations are met, resolving issues quickly,and being proactive with client needs and requirementsResolve service problems by clarifying the customer's complaint;expediting correction or adjustment; followingup to ensure resolutionPlace, follow up and close work/supply orders according to establishedproceduresKeep accurate records of discussions or correspondence with customersPrepare service reports by collecting and analyzing customerinformationBuild and maintain relationships with new and existing accountsIdentify trends and patterns of client issues or work systems, initiateimprovement or escalate to appropriate personProvide general administrative and reception backup supportWork as a team player with fellow staff members to optimizeproductivityRepresent the company and what we stand forOther duties as assignedKNOWLEDGE & SKILLSDemonstrated customer service skillsBilingual – English and French a mustAbility to communicate effectively verbally and in written format withboth internal and external stakeholders at all levelsProfessional, courteous, approachable manner with a"can-do" attitudeGood computer/data entry skills and knowledge of Microsoft OfficeSoftwareAbility to work in a fast paced environment to accomplish multiplegoalsExcellent time management and problem solving skills/ must adhere totight deadlines/respond quickly to situations/be able to effectivelyexecute solutionsSelf-disciplined and accountable with strong interpersonal skillsAbility to work independently and as a teamAbility to multi-task, prioritize work effectively and meet multipledeadlinesEffective attention to detail and a high degree of accuracyDemonstrated ability to deal with change, make decisions and implementcreative solutionsPost-secondary education in a related field or commensurate workexperiencePast customer service and/or sales experience is preferredBGIS SCS is an equal opportunity employer and we welcome you to applyfor a position with us Upon request for accommodation, wewill consult with the applicant in question and provide, or arrange for theprovision of, a suitable accommodation in a manner that takes into accountthe applicant's accessibility needs due to disability
#LI-Remote#LI-RM1Tagged as:
remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home
com Remote Network.
#
