- Offrir aux clients du Bar un service distingué et agréable conformément aux critères de qualité Four Seasons ;
- Anticiper les demandes des clients et y répondre de manière proactive ;
- Servir les boissons en ayant une bonne connaissance de la carte des boissons ;
- Développer une connaissance complète de tous les produits offerts par le Bar comme les vins, les cocktails, les bières, les armagnacs, les cognacs, les eaux de vie et les autres boissons ;
- Travailler étroitement avec le Sommelier pour assurer une rotation des produits de vins ;
- Effectuer autant le service d'ouverture que de fermeture du Bar ; savoir dresser les tables selon les normes requises ;
- Présenter la carte et chaque menu en conseillant les clients ;
- Connaître en détail tous les menus, que ce soit pour les plats ou les boissons ;
- Débarrasser et stocker le linge, la porcelaine, l'argenterie, la verrerie, les boissons et la nourriture ;
- Savoir utiliser le système informatique de l'hôtel (micros), pour la facturation des produits, pour l'impression des factures et effectuer les transactions ;
- Porter les plateaux, savoir débarrasser et redresser les tables ;
- Ranger et nettoyer le bar pendant le service ;
- S'assurer que tous les détails du service soient parfaits et que chaque client reçoive la meilleure qualité de service ;
- S'assurer que le bar est stocké en tout temps et que toutes les responsabilités d'ouverture et de fermeture sont bien accomplies ;
- Saluer le client chaleureusement, avec courtoisie, avec le contact des yeux, en souriant et avec une bonne présentation ;
- Rapporter tout incident ou situation atypique immédiatement à son superviseur ;
- Répondre correctement aux divers cas d'urgence et aux situations de sécurité ;
- S'assurer de la satisfaction du client et à prendre en main tout problème qui pourrait survenir, informer un superviseur par la suite ;
- Exécuter d'autres tâches ou projets assignés par la Direction de l'hôtel.
- Capacité de communication en français et en anglais, à l'oral comme à l'écrit (niveau intermédiaire) ;
- Deux (2) à trois (3) années d'expérience dans un poste similaire, idéalement dans un milieu hôtelier de luxe ;
- Avoir une excellente résistance au stress et le gérer de manière positive et efficace ;
- Être à l'aise dans un environnement à cadence rapide ;
- Des affinités pour le service à la clientèle ;
- Bonnes aptitudes interpersonnelles puisque ce poste implique un contact constant avec la clientèle ;
- Être debout/marcher pendant de longues périodes tout au long de la journée ;
- Soulever des charges jusqu'à 13kg ;
- Travailler des horaires atypiques et être disponible les jours, soirs, nuits, fin de semaines et fériés ;
- Le candidat idéal aura des connaissances solides en nourriture et boissons, une attention marquée pour les détails et la capacité à effectuer plusieurs tâches ;
- Excellentes connaissances au niveau des cocktails classiques et modernes ;
- Repas gratuit par quart de travail dans la salle à manger de nos employés (Café 1440) ;
- Réductions au restaurant MARCUS et à notre spa 5 étoiles ;
- Opportunités de formation, de développement et de mobilité ;
- Programme de voyage des employés, y compris les séjours gratuits au Four Seasons dans le monde (selon la durée du service et sous réserve de disponibilité) ;
- Offer guests at the bar a distinguished and pleasant service as per Four Seasons quality standards;
- Anticipate guest needs and responds in a proactive manner;
- Serve a variety of beverages and have excellent knowledge of the beverage menu;
- Develop complete knowledge of all products offered by the bar such as wines, cocktails, beers, Armagnacs, cognacs, spirits and all other beverages;
- Work closely with the Sommelier to ensure proper rotation of wine products;
- Perform all opening and closing tasks at the bar; be able to set-up tables as per required standards;
- Present beverage and food menus and offer clients suggestions;
- Have detailed knowledge of all menu items whether it be food or beverages;
- Remove and stock all tableware, porcelain, silverware, glassware, beverages and food;
- Ability to use the hotel's computer system (micros) for product billing, printing invoices and to close payments in the correct payment system;
- Bring plates to clients, clean up and reset tables;
- Tidy up and clean bar area during service hours;
- Ensure all details of service are delivered to perfection and that each client is given the best quality service;
- Ensure bar is properly stocked at all times and that opening and closing tasks are executed;
- Welcome guests with a warm, courteous demeanor by making eye contact with a smile and proper presentation;
- Immediately report all incidents or atypical situations to the supervisor;
- Correctly respond to various emergency or security situations;
- Ensure client satisfaction and take ownership of any problem that may arise, advise supervisors afterwards;
- Perform all other tasks or projects assigned by hotel management;
- Ability to communicate in French and English, both orally and in writing (intermediate level);
- Two (2) to three (3) years' experience in a similar position;
- Have a good resistance to stress and manage it positively and effectively;
- An affinity for guest service;
- Good interpersonal skills. This position involves a large volume of guest contact and excellent communication skills are required;
- Excellent bartending and cocktail knowledge;
- Move about facility and stand for long periods of time;
- The ability to carry up to 30lbs (13kg);
- A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays;
- The ideal candidate will also have solid food and wine knowledge, a strong attention to detail and the ability to multitask;
- Excellent knowledge of modern and classic cocktails;
- Complimentary meal per shift in our employee dining room (Café 1440) ;
- Discounts at MARCUS Restaurant and our 5- Star Spa;
- Excellent training and development program ;
- Employee Travel Program, including complimentary stays at Four Seasons globally (by length of service and subject to availability) ;
- And more
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Chef de Partie, Restaurant Marcus
3 days ago
Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Chef de Partie, Restaurant Marcus
17 hours ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
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Hôte/Hôtesse, Restaurant Marcus
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Hôte/Hôtesse, Restaurant Marcus
1 week ago
Four Seasons Hotels and Resorts Montreal, Canada Temps partielAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Server Assistant
5 days ago
Four Seasons Hotels Ltd Montréal, QC, Canada Full timeApply locations Montreal time type Full time posted on Posted Yesterday job requisition id REQ About Four Seasons: · Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class empl ...
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Assistant serveur(euse)
1 day ago
Four Seasons Hotels and Resorts Montreal, Canada Part timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Restaurant Server
5 days ago
Four Seasons Hotels Ltd Montréal, QC, Canada Full timeFour Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. · Whether you work with us, stay with us, live with us or discover with us, we b ...
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Superviseur(e) de la restauration
1 week ago
Four Seasons Hotels Ltd Montréal, QC, CanadaFour Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. · Whether you work with us, stay with us, live with us or discover with us, we b ...
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Chasseur-portier/Bell Attendant
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Chasseur-portier/Bell Attendant
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Temps partielAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Serveur(euse), Service aux Chambres
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Équipier(ère) à lєentretien ménager
1 week ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
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Superviseur(e) de la restauration
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Cuisinier(ère) 2
4 days ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeDescription · du poste Préparer les aliments pour le déjeuner, le dîner et le souper selon les commandes, conformément aux exigences de production et de qualité, tout en entretenant un environnement de travail sécuritaire et hygiénique. · Responsabilités principales · Préparer ...
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Chef Sommelier
6 days ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeChef Sommelier / Beverage Manager · Division : Nourriture et boissons · Département : Restaurant Marcus & Lounge · Se rapporte à : Directeur Général du Restaurant · Statut : Temps plein · * En raison des lois locales, nous considérerons prioritairement les candidats ayant l'auto ...
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Cuisinier(ère) 2
4 weeks ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences fo ...
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Four Seasons Hotels and Resorts Montreal, Canada Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
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Four Seasons Hotels and Resorts Montreal, Canada Temps partielDescription · du poste Préparer les aliments pour le déjeuner, le dîner et le souper selon les commandes, conformément aux exigences de production et de qualité, tout en maintenant un environnement de travail sécuritaire et hygiénique. · Responsabilitésprincipales · Préparer l ...
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Four Seasons Hotels and Resorts Montreal, Canada Temps partielDescription · du poste Préparer les aliments pour le déjeuner, le dîner et le souper selon les commandes, conformément aux exigences de production et de qualité, tout en maintenant un environnement de travail sécuritaire et hygiénique. · Responsabilitésprincipales · Préparer l ...
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Assistant(e) serveur(euse)
6 days ago
Four Seasons Hotels and Resorts Montreal, Canada Full timeAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
Bartender, Restaurant Marcus - Montreal, Canada - Four Seasons Hotels and Resorts
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.Bartender, Restaurant Marcus & Lounge (Temps partiel)
Division : Nourriture et Boissons
Département : Restaurant Marcus & Lounge
Se rapporte à : Assistants responsables de la restauration
Statut : Temps partiel
Taux horaire : 19.77 $
* En raison des lois locales, nous considérerons prioritairement les candidats l'autorisation de travailler au Canada.
Le Four Seasons Hôtel Montréal est à la recherche d'une personne qui partage notre passion pour l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités. Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client.
Principales responsabilités
Qualifications et compétences souhaitées
Avantages pour vous
La liste des tâches précisées ci-dessus n'est pas exhaustive, votre fonction supposera une adaptation constante à des situations de forte activité et de gestion spécifique de relations clients.
Bartender, MARCUS Restaurant & Lounge (Part-Time)
Division: Food & Beverages
Department: MARCUS Restaurant & Lounge
Reports to: Assistant Food and Beverage Managers
Status: Part-Time
Hourly Rate: $19,77
Due to local laws, we prioritize applicants who have permission to work in Canada.
The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.
Core Responsibilities
Desired Qualifications and Skills
What's in it for you?
The list of tasks specified above is not exhaustive, the function will require a constant adaptation to situations of high activity and specific management of customer relations.
*
Bartender, Restaurant Marcus professionals in Montréal
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