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    Bilingual Business Consultant- Sales quality coach - Ottawa, Canada - TELUS

    TELUS
    TELUS Ottawa, Canada

    5 days ago

    Telus background
    Full time
    Description

    Description

    Do you thrive on mentoring strong sales professionals and have a passion for sales performance excellence? Do you have passion for creating exceptional customer experiences? Are you an experienced leader or sales professional with a proven track record of facilitating change successfully in a sales environment?

    Reporting to the Director of Business Strategy Development for Commercial Sales Québec & Atlantic, you are responsible to inspire, mentor, and coach our sales executives and leaders to develop a premiere sales culture through methodology and behaviours that will lead to world class professionals consulting with our customers to successfully achieve business goals.

    RESPONSIBILITIES :

  • Incorporating Premiere Sales Organization ("PSO") culture as key to the business planning process to identify investments required to accomplish specific objectives.
  • Leveraging sales and business analytics, you will partner with Sales leaders to target areas requiring development of sales methodology and business management
  • PSO Reporting & QQVB (Quantity, Quality, Velocity, Balance) Management Analyze QQVB monthly KPI's / highlights VP/Director/Manager vulnerabilities. Suggest action plan to ensure a healthy funnel. Review, manage & distribute Performance Reports (training completion, Playbook usage, contact and coverage) Use various dashboards and performance reports to identify areas for coaching opportunities
  • PSO Execution Drive adoption of Targeted Account Selling (TAS) / Account Plan quality audit process with Sales Leaders Improve use of TAS Lite (fast fail / advance opportunity) Create plan to accelerate New Hire Productivity – provide support on PSO onboarding and training Identity Win stories, Customer reference, Best practice

    • .

  • PSO Certification Program Evaluate & coach managers in collaboration with Director to complete manager's certification Support Practitioner Candidates to complete Practitioner Process with success
  • Field Coaching Work closely with Sales Leaders to identify how PSO will support overall team strategy Increase the quality of leaders coaching session - through observation and feedback Work with Sales Leaders to identify skills gaps and where we need PSO National Team support
  • Share PSO best practices Work with PSO National Team to understand roadmap of overall program + training & development plan (and provide guidance) Partner with Sales Enablement to identify processes hindering sales velocity, particularly with new hires Partner with other PSO Champions across TELUS to streamline efforts and reduce duplication
  • Monitoring the progress VP team adoption of PSO culture, applying targeted development plans to enable progress in methodology, skills and competency development, and offerings development.

    • Qualifications

  • Proven track-record of managing and directing a highly skilled, motivated, results-oriented, and successful sales team and/or proven track-record as a sales professional
  • Effectiveness consulting with Senior Management across complex organizational boundaries
  • Strong leadership qualities and ability to motivate dynamic teams.
  • Excellent analytical thinking, analysis, and problem solving skills
  • Demonstrated facilitation and project management skills
  • Ability to cultivate strong internal and external network of personal relationships to identify issues and opportunities and provides positive, best-in-class perspectives to others
  • Excellent verbal and written communication skills, with a strong customer-focus orientation - demonstrates a vocal and confident style; shares thoughts and opinions and presents ideas with conviction and courage and has a passion for sales excellence
  • Balances strategic thinking with tactical action to drive results
  • Ability to handle multiple assignments and manage major projects to successful completion
  • Sales Acumen: Strong understanding of customer and market dynamics and requirements.
  • Results-orientated and able to work independently.
  • Bilingual French & English

    • Required Experience:

  • Bachelor's degree
  • A minimum of 7 years of experience in a Sales and/or Marketing Manager role.
  • Experience with strategic planning and the ability to execute strategic initiatives.
  • Experience in management consulting, project management, business analytics or a related function in industry (, strategy, planning, operations) is beneficial

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