Associate Director, Master Data Management - Hamilton, ON, Canada - Allergan

Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

The Marketing Analytics and Business Insights (MABI) function supports AbbVie's US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as a strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we'd love for you to join us.

The Master Data Management Associate Director will be responsible for leading the patient Master Data Management (MDM) function within our Patient Services Data Operations team. This role will involve developing and implementing the patient MDM strategy and roadmap, ensuring data quality and consistency. The Associate Director will oversee the integration of patient data from multiple systems into the central MDM platform, maintaining synchronization and defining data quality rules. They will manage a team of data stewards, resolving data anomalies and implementing standard operating procedures. Effective stakeholder management and collaboration with IT teams to implement MDM technology solutions are also key responsibilities. The ideal candidate will have a strong background in MDM, leadership skills, and a commitment to data excellence in patient services.

If you are a highly motivated and results-oriented professional who is passionate about driving data excellence in patient MDM, we invite you to join our team and contribute to transforming patient services data operations.

Key Responsibilities:

• Patient MDM Strategy and Governance:
  • Lead the development and implementation of the patient MDM strategy and roadmap, aligning with overall data governance principles.
  • Define data quality standards for patient records and establish metrics to track progress.
  • Collaborate with stakeholders to identify and prioritize patient data improvement initiatives.
• Data Integration and Management:
  • Oversee the integration of patient data from multiple enrollment, engagement, and access management systems into the central MDM platform.
  • Ensure data synchronization and consistency across all touchpoints.
  • Define and implement data quality rules and cleansing procedures.
• Patient Data Stewardship:
  • Lead and manage a team of data stewards responsible for identifying, investigating, and resolving patient data anomalies and discrepancies.
  • Develop and implement standard operating procedures (SOPs) for data anomaly management.
  • Provide training and support to data stewards on MDM best practices.
• Stakeholder Management:
  • Collaborate effectively with data owners, business system owners, platform owners, data operations teams, and other key stakeholders across the organization.
  • Communicate patient MDM progress and challenges to stakeholders.
  • Obtain buy-in and support for data quality initiatives.
• Technology and Systems:
  • Partner with IT teams to identify and implement MDM technology solutions that meet business needs.
  • Stay up-to-date on the latest MDM technologies and trends.
  • Ensure optimal performance and stability of the MDM platform.

Qualifications

Required:

• Bachelor's degree in a related field, such as Information Systems.
• Minimum 10 years of professional experience with at least 5 years in master data management.
• Proven track record of successfully implementing and managing MDM programs.
• Strong understanding of data quality principles and methodologies.
• Excellent communication, collaboration, and interpersonal skills.
• Expertise in working with cross-functional teams and diverse stakeholders.
• Ability to analyze and interpret complex data sets.
• Leadership experience and ability to manage and motivate a team.
• Knowledge of healthcare data privacy and security regulations.

Preferred:

• Experience with healthcare data systems and platforms.
• Experience working within a regulated environment.
• Experience with managing Patient services programs
• Data quality tools and techniques (e.g., data profiling, cleansing, matching).
• Project management skills.
• Strong analytical and problem-solving skills.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.