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    Sales Development Representative - Ottawa, Canada - OpenTable

    OpenTable
    OpenTable Ottawa, Canada

    3 weeks ago

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    Description

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

    Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

    Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

    As an OpenTable Sales Development Representative, you play a pivotal role in our sales trajectory. Tasked with igniting new business avenues and fueling revenue augmentation, you'll connect with prospective restaurant partners, articulating the benefits of OpenTable's reservation and guest management solutions. Your primary aim is to pave the way for our Account Executives by securing meetings for Core and Pro sales. By harnessing both inbound marketing leads and curated lists of potential clients, you'll be instrumental in driving our outreach. Your prowess in conveying our product value, encouraging relationships, and achieving sales benchmarks is paramount to our collective growth.

    In this role, you will:

    • Lead outbound efforts through cold calls, emails, and social engagements to pinpoint and connect with potential restaurant clientele.
    • Evaluate and qualify inbound marketing leads to ensure they align with OpenTable's ideal customer profile.
    • Convert prospects sourced from purchased lists into viable opportunities for our suite of products.
    • Showcase the benefits and value of our offerings, emphasizing their impact on restaurant operations and guest experiences.
    • Ensure lead quality by evaluating their requirements, budget, and compatibility with OpenTable's solutions, funneling only apt prospects to Account Executives.
    • Cultivate strong bonds with restaurant partners, positioning oneself as a trusted and knowledgeable ally.
    • Partner with Account Executives to deliberate on prospective accounts, exchanging insights to boost successful conversions.
    • Use CRM tools, like Salesforce, to supervise prospect engagements, update details, and ensure precise record-keeping.
    • Stay attuned to the industry's pulse, including market shifts and competitors, to uncover fresh prospects and address potential roadblocks.
    • Participate in sales-centric gatherings, trainings, and upskilling endeavors to hone product familiarity, sales savvy, and industry insights.

    Please apply if:

    • Minimum of 3-5 years in sales development or business development roles, ideally within the hospitality, tech, or SaaS sectors.
    • Detailed success in lead generation, prospect qualification, and consistently meeting or surpassing sales goals.
    • Stellar communication and relationship-building skills; adept at understanding, listening to, and persuading potential clients.
    • Proficient in delivering engaging sales pitches and employing fundamental selling techniques to captivate and interest potential clients.
    • Robust presentation and negotiation talents, apt at customizing messages to address specific restaurant challenges.
    • Highly organized, with outstanding process management skills, vital for streamlined operations.
    • Prior experience in a call center setting, showcasing adaptability and proficiency in a high-paced environment.
    • Self-starter attitude, results-driven with a proactive stance on lead generation and running sales pipeline.
    • Great teammate, capable flawlessess collaboration with Account Executives and diverse internal teams.
    • Acquaintance with CRM tools like Salesforce and sales improvement tools like Groove.
    • Comprehensive understanding of the restaurant domain; familiarity with OpenTable's solutions is a plus.
    • Bachelor's degree or equivalent experience in business, marketing, or akin fields is favorable.

    A few of the benefits you get at OpenTable:

    • Work from (almost) anywhere; wherever you do your best work
    • Focus on mental health and well-being
    • Company paid therapy sessions through SpringHealth
    • Company paid subscription to HeadSpace
    • Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work)
    • Generous paid parental leave
    • Generous paid vacation + time off for your birthday
    • Paid volunteer time
    • Health, dental & vision plans
    • 401k with company match
    • Focus on your career growth
    • Enriched learning and development opportunities
    • Leadership development
    • Access to thousands of on-demand e-learnings

    There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada located role is $50,000 - $60,000.

    In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

    Diversity, Equity, and Inclusion

    OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

    We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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