- Grade 12, or equivalent required.
- One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.**
- Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
- Experience working in a fast paced, high demand environment required.
- Experience with Excel required.
- Grade 12, or equivalent required.
- Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
- Ability to read, write, speak and understand English.
- Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
- Ability to retain information which is of a confidential nature.
- Ability to adhere to and meet strict deadlines.
- Effective verbal and written communication skills.
- Ability to perform as a team member and seek assistance as necessary.
- Good interpersonal communication skills.
- Polite and courteous telephone manner.
- Ability to organize and prioritize workload.
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Scheduling Assistant, Staff Scheduling - Winnipeg, Canada - Winnipeg Regional Health Authority
Description
Requisition ID:
Position Number:
Posting End Date: Open Until Filled
City: Winnipeg
Site: St. Boniface Hospital
Department / Unit: Staff Scheduling Office
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date: ASAP
FTE: 0.70
Anticipated Shift: Other
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care.
Position Overview
Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the SCHEDULING ASSISTANT is responsible for: assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis; and performing other related duties as assigned.
Experience
** Note : Preference will be given to those candidates with previous staff scheduling experience.
Education (Degree/Diploma/Certificate)
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION.
Physical Requirements
Not Applicable
St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.