Jobs
>
Burlington

    Inside Sales/Customer Service Representative - Burlington, ON, Canada - FlexLink

    FlexLink
    FlexLink Burlington, ON, Canada

    2 weeks ago

    Default job background
    Description

    Flexlink, located in Allentown, PA, is a global leader in the design and manufacturing of automated production and material flow solutions for the food & beverage, pharmaceutical, personal care, automotive, and electronic industries.

    There are over 1,000 employees across 26 operating units globally.

    Currently, a Segmented Business Unit (SBU) of 13 associates reside in Burlington to service customers all over North America; Flexlink is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

    Coesia has 141 operating units in 35 countries, a turnover of about 1.This position provides customer service support to all aspects of the FlexLink business including external customers, FlexLink Sales and engineering.

    This support will be related to component sales for:
    quotes, orders, shipping documentation, database maintenance and communications with external customers and internal staff. Customer support
    On-Line store or SAP preparation and follow up of customer component price quotes.
    Enter customer sales orders into SAP system/OLS and communicate sales order confirmation to customer.
    Track customer sales orders to coordinate timely shipping to customer, including interfacing with purchasing and warehouse staff.
    Communicates critical activities including expedited orders and delays, related to order status to customers and sales.
    Reconcile financial customer account discrepancies with Accounting Dept
    Coordinate with purchasing dept on non-FlexLink related spare parts sales and quotes.
    Maintain and update order tracking (CRM etc) system as needed on component quotes.
    Process Return goods and credits for component sales.
    Process complaints related to external customers (non-projects or applications).
    Set up of new customers and delivery addresses in SAP.

    Proactive sales
    Contact customers, post-projects for spare parts component quotes and sales.
    Final follow-up and determination on show sales leads in CRM.

    Technical support
    Research and respond to technical questions on FlexLink components for customers, sales, and engineering.
    Drawing of custom bend templates in AutoCAD.

    Strong MS Word, PowerPoint, and Excel experience (Basic formulas, data validation, macros, etc.).
    Experience with Customer Relationship Management (MSD/CRM) system a plus.
    Experience with SAP system a plus.
    Experience with international shipping a plus.
    Previous experience with a machine company and/or technical competence desired.
    Engineering/mechanical/AutoCAD experience a plus.
    Strong organizational and planning skills.
    Coesia is an equal opportunity employer and embraces diversity and inclusion.
  • The Cigna Group

    Bilingual Customer Service Representative

    9 hours ago

    The Cigna Group Toronto, Canada

    Le personnel du Centre d'appels à l'intention des fournisseurs agit à titre d'intermédiaire entre les fournisseurs et Express Scripts Canada en ce qui concerne les demandes quotidiennes relatives au traitement des demandes de règlement. Le représentant du Centre d'appels doit ref ...

  • DOMILYA DESIGN AND SUPPLY CENTRE INC.

    customer service representative supervisor

    5 days ago

    DOMILYA DESIGN AND SUPPLY CENTRE INC. Burlington, Canada

    Education: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · or equivalent experience · Tasks · Co-ordinate, assign and review work · Requisition materials and supplies · Organize and maintain invento ...

  • TransUnion

    Bilingual Customer Services Representative

    1 week ago

    TransUnion Burlington, Canada

    TransUnion's Job Applicant Privacy Notice · **What We'll Bring**: · TransUnion believes in investing in the best people. Our dynamic and diverse environment values and promotes the growth of associates in their jobs, roles and careers. Our organization supports ambitious individu ...

  • The Co-operators

    Service Representative

    9 hours ago

    The Co-operators Burlington, Canada

    **Position Overview**: · **Company**:CUMIS Union · **Number of Positions**: 1 · **Language**: This role operates in English. · **Work Model**:Hybrid · **Alternate Title**: n/a · **Additional Information**: · This is a 12 month temporary/contract position. · **The Opportunity**: · ...

  • FCT

    Customer Service Representative

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • FCT

    Representative, Customer Service

    1 week ago

    FCT Oakville, Canada

    Sommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est acc ...

  • City of Burlington, Ontario

    Customer Service Representative

    1 week ago

    City of Burlington, Ontario Burlington, Canada

    **Description** · **Working for the City of Burlington** · A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our res ...

  • Best Buy

    Customer Service Representative

    1 week ago

    Best Buy Burlington, Canada Part time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...

  • Target Specialty Products

    Customer Service Representative

    1 week ago

    Target Specialty Products Burlington, Canada

    Overview: · **Customer Service Representative** · Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends · **Who are we?** · **R ...

  • Quadra

    Customer Service Representative

    5 days ago

    Quadra Burlington, Canada

    **Position**: Customer Service Representative · **Location**: Burlington, Ontario · **Status**: Contractual - 12 months (1) · Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex s ...

  • Children's Education Funds Inc.

    Customer Service Representative

    1 week ago

    Children's Education Funds Inc. Burlington, Canada

    Job Summary: · As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. · Job Responsibilities: · - Log communication with customers using our tracking s ...

  • ServiceOntario (GTGI, Private Service Provider)

    Customer Service Representative

    1 week ago

    ServiceOntario (GTGI, Private Service Provider) Burlington, Canada

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver's ...

  • Rentokil Initial

    Customer Service Representative

    1 week ago

    Rentokil Initial Burlington, Canada

    **Customer Service Representative** · Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends · **Who are we?** · **Responsibilit ...

  • Adi Development Group

    Customer Service Representative

    6 days ago

    Adi Development Group Burlington, Canada

    **Adi Development Group** is looking for a · **Customer Service Representative **to join our growing · **Warranty **team. If you strive for excellence and enjoy working in a dynamic team environment, this role is for you We're looking for driven individuals who want to build thei ...

  • The Simple Investor

    Customer Service Representative

    1 week ago

    The Simple Investor Burlington, Canada

    **Customer Service Representative (NEED FOUR CS REPS)** · **Location - Burlington, Ontario, Canada (In person)** · Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business ...

  • SB Simpson

    Customer Service Representative

    6 days ago

    SB Simpson Burlington, Canada

    SB Simpson is hiring · We are an Industrial Distributor that has been family owned and operated for over 60 years We are in search of an outgoing inside sales representative who thrives on making customers happy and helping them find quick resolutions. In our industry, most of ou ...

  • Planet Fitness - Taymax Group

    Member Services Representative

    3 days ago

    Planet Fitness - Taymax Group Burlington, Canada Part time

    Burlington · 3060 Davidson Court, Burlington, ON L7M 4X7, Canada · It's fun to work in a company where people truly BELIEVE in what they're doing · - We're committed to bringing passion and customer focus to the business._ · We are looking for a Member Services Representative to ...

  • The Hillman Group

    Field Service Representative

    1 week ago

    The Hillman Group Burlington, Canada Full time

    Who We Are & What We Do · The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more Have you ever done any home improvement projects? If so, you li ...

  • DuBois Chemicals

    Customer Service Representative

    1 week ago

    DuBois Chemicals Burlington, Canada

    It's fun to work in a company where people truly BELIEVE in what they are doing · We're committed to bringing passion and customer focus to the business. · Customer Service Representative · Receive, process, acknowledge, and bill customer orders for goods shipped and services sup ...

  • Omega Holdings

    Customer Service Representative

    2 days ago

    Omega Holdings Burlington, Canada

    The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. · - **Duties/Responsibilities**:_ · - Collects and enters orders for new or additional products or services. · - Monitors customer orders while working ...