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    Sales Manager - Montréal, Canada - Courtyard & Residence Inn Montreal Midtown

    Courtyard & Residence Inn Montreal Midtown
    Courtyard & Residence Inn Montreal Midtown Montréal, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Our
    company culture is built on collaboration. A nimble team where everyone has a
    voice at the table and an opportunity to pursue their passions. Our skill sets
    are as diverse as our portfolio, but we all have a singular focus: a belief
    that partnerships deliver the best results, an entrepreneurial approach to
    decision making, respect for others, a strong sense of integrity and a
    curiosity to challenge the status quo.

    THE ROLE:

    The
    Sales Manager is responsible achieve hotel revenue, profit and customer
    satisfaction goals by securing new business by negotiating Local accounts,
    Group business, Athletic, SMERF, Government, Union, Tour and Leisure
    opportunities and coordinating the execution of the business with other
    departments. Additionally, the incumbent is responsible to secure meeting space
    contracts inclusive of food & beverage. Must also be involved in maximizing
    department operations to meet or exceed our annual budget expectations.

    ACTIVITIES:

    The
    duties and responsibilities for the Sales Manager include, but are not limited
    to the following:

    ·
    Achieve
    established room night, meeting room and sales call quotas (including
    solicitation calls, customer sites, entertaining, and other correspondence).

    ·
    Proactively
    solicits and qualifies existing and new business to achieve personal and hotel
    revenue goals. This will be done through sales calls, trade shows, promotions,
    inquiries, telephone contacts and sales trips.

    ·
    Develop
    new customer partnerships along with nurturing existing relationships.

    ·
    Promptly
    send proposals, contracts, and other sales correspondence.

    ·
    Accurately
    confirm all bookings, quotes and negotiate rates while adhering to hotel rate structure,
    credit policies and general hotel policies and procedures.

    ·
    Assist
    in booking and finalizing catering contracts.

    ·
    Proactively
    work with hotel Brand sales colleagues to increase account share.

    ·
    Maintain
    an up -to-date accurate client file, database, and tracking system.

    ·
    Research
    markets to identify potential sources of business and increase market share.

    ·
    Responsible
    for full market knowledge as it relates to competitors and industry trends.

    ·
    In
    close contact with the client or group while in house to ensure satisfaction
    and also to enable re-solicitation for future business.

    ·
    Involved
    with guest feedback to maintain product need and standard of hotel performance.

    ·
    Produces
    and implements quarterly action plan to achieve weekly activities quotas and
    annual revenue goal.

    ·
    Participates
    in formulation of annual Sales Plan.

    ·
    Ensure
    excellent lines of communication interdepartmentally.

    ·
    Attend
    related tradeshows and conducts sales trips as required to find new business
    and manage existing partnerships.

    ·
    Conducts
    site tours for clients.

    ·
    Community
    involvement – attend appropriate community functions and become part of local
    business organizations

    ·
    Prepare
    sales reports and attend regular sales meetings.

    ·
    Participate
    in the weekly Manager on duty program.

    ·
    Other
    duties as assigned by the Director of Sales.

    COMPETENCIES WE ARE SEEKING:

    ·
    Good
    understanding of hotel operations and is passionate about the industry

    ·
    Minimum
    of 2 year of Hotel Sales Manager experience

    · Marriott experience, is an asset

    ·
    Hotel
    operations experience with an understanding on how business is contracted
    through various sales channels (end user, intermediaries) is an asset

    ·
    Is
    an aggressive self-starter with strong ability to build rapport with guests and
    potential clients

    ·
    Self-motivated,
    decisive, responsible, and driven to achieve goals

    ·
    Strong
    interpersonal skills, exceptional oral and written communication skills

    ·
    Excellent
    selling, relationship building and organizational skills with a High degree of professionalism
    and dedication

    ·
    Good
    understanding and technical knowledge of various social media channels

    ·
    Ability
    to meet both short-term and long-term business goals

    ·
    Effective
    decision-making skills and can choose a course of action best suited to the
    customer

    ·
    Proven
    problem-solving skills and encourage new innovative solutions when appropriate

    ·
    Experience
    in using sales, catering, and PMS systems

    ·
    Working
    knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)

    ·
    Ability
    to work flexible hours and meet the demands of the changing environment

    • Benefits:
    • Health
      and Dental Benefits
    • LTD
      insurance
    • Discounts
      programs in Hotels all over the world: Marriott Hotels discounts / InnVest
      Hotels Discounts
    • Parking
      underground
    • Dry
      cleaning
    • Personal Laptop
    • Incentive program on top of the salary
    • And a
      great team

    A career at the Courtayrd and Residence Inn Montreal Midtown, managed by InnVest, will provide you with unrivaled
    opportunities and invaluable exposure to Canada's largest independently-owned and
    operated hotel portfolio.


    InnVest
    Hotels is an inclusive employer. As such, we welcome and encourage applications
    from people with disabilities. Accommodations are available on request for
    candidates taking part in all aspects of the selection process. We appreciate
    all applications, however only those applicants selected for an interview will
    be contacted.

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