Jobs
>
Concord

    Senior Benefits Administrator - Concord, ON, Canada - OutsourceHR

    OutsourceHR
    OutsourceHR Concord, ON, Canada

    1 week ago

    Default job background
    Description

    Job Title:
    Senior Benefits and Customer Care Specialist-Group Insurance Canadian Market (TPA)

    Department:

    Our client is a leading provider of comprehensive insurance solutions, dedicated to serving the diverse needs of clients across Canada.

    Our client prides themselves on delivering exceptional customer service and innovative benefits packages to their clients.

    Our client is seeking a highly skilled and experienced Senior Benefits and Customer Care Specialist to join their team, specializing in group insurance for the Canadian market.


    Benefits and Client Administration and Daily Operational Tasks:
    Oversee the implementation and ongoing administration of group insurance plans for clients.
    Data entry and ensure accurate and timely processing of benefit enrollment forms, plan member changes, and terminations.
    Liaise with sales, account managers, support team, and insurance carriers.
    Maintain customer records by updating account information on the TPA system when required.
    Provide administrative support to Plan Administrators and internal stakeholders.
    Develop and maintain strong relationships with key client contacts, including HR professionals, benefits administrators, and executive stakeholders.

    Assist with complex issues and inquiries, including but not limited to complex claims matters, authorizations, denials, appeals, and other issues, etc.


    Claims Management and Resolution:
    Facilitate the claims process for clients, including initial claim submissions, adjudication, and resolution.
    Investigate and resolve escalated claims issues in a timely and professional manner.
    Identify opportunities for process improvements to streamline claims administration and enhance efficiency.


    Implementation and Renewals:
    Act as project coordinator for new business implementations as well as existing business when changes occur.
    Coordinate and perform all activities related to implementations.
    Conduct the annual renewal process which includes data gathering, analysis, and renewal report delivery to account managers.

    Bachelor's degree in Business Administration, Human Resources, or a related field.
    Minimum of 5 years of experience in group insurance benefits administration, with a focus on the Canadian market.
    In-depth knowledge of group insurance products, including health, dental, vision, disability, and life insurance.
    Strong understanding of Canadian regulatory requirements governing employee benefits.
    Proficiency in Microsoft Office Suite and experience with benefits administration software preferred.


  • Altus Group Toronto, Canada Temps plein

    Catégorie d'emploi: · Ressources humaines Gamme des niveaux de rémunération : · $33, $77,000.00 Clause de non-responsabilité : L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe Altus pour ce pos ...


  • Société Financière Manuvie Toronto, ON, Canada

    Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie ...


  • Société Financière Manuvie Toronto, ON, Canada

    Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie ...


  • BAASS Business Solutions Thornhill, Canada

    **Payroll and Benefits Administrator** · **Duties** · Deliver flawless payroll processing on a timely basis · Process semi-monthly payroll for all divisions · Process employee expenses for all divisions · Process all source deduction and other remittances · Document and maintain ...


  • Manion Wilkins & Associates Toronto, Canada

    **WHO ARE WE?** · We're Manion, a Canadian firm that provides third party benefits administration, payments, and consulting services. Providing solutions to streamline the administration of an organization's pensions and health benefits, they know how to deliver the highest value ...


  • Manulife Toronto, Canada

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...


  • Altus Group Toronto, Canada

    **Job Category**: · Human Resources · **Pay Grade Range**: · $33, $77,000.00 · **Disclaimer**: The base salary range represents the low and high end of Altus Group's "Pay Grade Range" for this position in the primary work location. Actual hiring salaries will vary depending on fa ...


  • Canlan Sports North York, Canada

    Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, an ...


  • a.p.i Alarm Inc North York, Canada

    We are looking for Payroll and Benefit Administrator to join our team. Reporting to the CFO, you will be responsible for the accurate and timely processing of US and Canadian payroll and administer employee health insurance and benefits. This position also requires strong attenti ...


  • Al G. Brown & Associates North York, Canada

    Al G. Brown & Associates is looking to hire an Employee Group Benefits Administrator to join our team based out of our office in Midtown Toronto. We offer a 4-day work week, a comprehensive benefits package and access to company profit sharing. We are looking for an individual wh ...


  • ARS / Global Emergency Management North York, Canada

    **ARS / Global Emergency Management** is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We s ...


  • ICICI Bank Ltd North York, Canada

    ICICI Bank Canada is a wholly-owned subsidiary of ICICI Bank Limited which has its headquarters in Mumbai, India. ICICI Bank Limited is a leading private sector bank in India. The Bank's consolidated total assets stood at US$182.8 billion as at December 31, 2019. · Established in ...


  • Teknion LTD Toronto, Canada

    The Benefits & HRIS Administrator is accountable for the administration of Group Benefit Program. In addition, they will be the key resource for maintenance of the Ultipro (UKG) HRIS system. · **What does this role do?** · **Benefits Administration** · - Ensure that all employees ...


  • Triovest Realty Advisors Inc. Toronto, Canada

    **THE ROLE** · Join Triovest as a Payroll & Benefits Administrator at our 40 University Avenue, Toronto location. As the Payroll & Benefits Administrator, you will assist with the preparation and processing of payroll and manage the benefits administration process, while providin ...


  • Central westhealhline Toronto, Canada

    **Job ID** · **# Positions** · - 1**Job Type** · - Temporary (Full-Time)**Location : Location** · - CA-ON-Toronto**Job Industry** · - Government and Public Sector, Healthcare and Medical Services**Career Level** · - Entry Level, Experienced**Job Description**: · - Payroll and Ben ...


  • Legislative Assembly of Ontario Toronto, Canada

    Keeping Ontario's Legislative Assembly running smoothly takes many talented people, doing many different jobs—from camera operators and committee clerks, to purchasing officers and researchers. The Office of the Assembly is dedicated to serving Ontario's Parliament. · Together, w ...


  • Spin Productions Corporation Toronto, Canada

    Education: College/CEGEP · - Experience: 3 years to less than 5 years · **Tasks**: · - Prepare and verify statements of earnings for employees, indicating gross and net salaries and deductions such as taxes, union dues, garnishments and insurance and pension plans · - Store, upda ...


  • Intact North York, Canada

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, an ...


  • Chartwell Retirement Residences Mississauga, Canada

    Chartwell Corporate Office · 7070 Derrycrest Drive, Mississauga, Ontario L5W0G5 · - Contract (Full-Time) · - Ref: · - April 11, 2023 · **At Chartwell, we're all about Making People's Lives Better for our residents, their families, and our employees. Join an exceptional group of ...


  • York University Toronto, Canada

    **Purpose**: · Administers the York University Pension Plan and employee benefit plans for all academic, non-academic employee groups, deferred pension plan members and retirees in accordance with established policies and procedures. Benefit plans include health, dental, vision, ...