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Trading & Account Manager H/F - Toronto, ON, Canada - Cathay Pacific Airways Limited
Description
For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at:.Trade Account Manager
And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation.
Cathay Pacific Airways is looking for an ambitious individual to join the Sales and Distribution team in Toronto.Reporting directly to the Head of Trade Sales , this position will achieve and exceed the agreed Trade Sales targets through intelligent use of data.
They will continuously seek to acquire new business and establish Cathay in new markets while proactively negotiating and managing existing Agency (including Online Travel Agencies) sales and accounts and indirect sales channels.
Acquire high value global and local trade partners as per agreed targets using an insights driven approachActively initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
Engage in consultative and insightful selling techniques and services with a dedicated focus on new business development
Ensure strong focus is given to seeking opportunities in the High-end leisure market including renewals and repeat business
Ensure management of the local relationship for Global Trade Partners
Service the existing portfolio in order to maintain and grow the value (focusing on revenue growth)
Make regular sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales
Ensure that prioritization allows for focus on the top revenue generating trade partners and actively seek ways to improve the quality of the revenue generated by the portfolio
Negotiate rates, commissions and contracts in a timely manner against a background of data and yields to achieve the best return on investment and have a mutually beneficial outcome
Ensure that a cohesive sales activity and marketing plan is in place and managed with each incentivized trade partner
Actively search for new corporate sales leads through the Trade Partners and ensure these are passed on to the Corporate Sales teams
Be the airline's ambassador within the portfolio to maintain strong relationships ensuring positive and prominent brand position
Actively manage the cost of sales needed to generate the revenue within the mandated parameters
Closely monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximize available and potential revenue and market share shift opportunities
Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
Utilize Salesforce to manage new and existing customers and sales activities
Utilize DDS and QlikSense to track the account performance
Represent Cathay Pacific at industry and networking events
Requirements Academic Qualifications
Post-Secondary Diploma / Certificate or equivalent combination of education, training, and experience in a Sales or related discipline is required
A Bachelor's degree in an aligned field is desirable
Knowledge, Skills, Training and Experience
Three to four years' recent experience in Sales
Demonstrable networking and relationship management skills
Solid experience in working in an environment with targets and achieving targets
Respectable level of PC literacy in Word, Excel and PowerPoint
Knowledge of MIDT, DDS and Sales Force Automation tool
Must comply with the Company's mandatory COVID-19 Vaccination policy
Travel Privileges on Cathay Pacific Airways Global Network
Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
Paid Holiday & VacationPersonal & Application Information Cathay Pacific Airways Limited is committed to employment equity, supports diversity in the workplace and encourages application from all qualified individuals including women, members of visible minorities, Aboriginal peoples and persons with disabilities.
Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.