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    help desk technician - Edmonton, Canada - Honor Computer

    Honor Computer
    Honor Computer Edmonton, Canada

    6 days ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 2 years to less than 3 years
    • Computer programming/programmer, general
    • Computer science
    • Network and system administration/administrator
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide customer service
    • Personal suitability

    • Client focus
    • Excellent oral communication
    • Screening questions

    • Are you available for the advertised start date?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • Other benefits

    • Free parking available
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week


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