Jobs
>
Mississauga

    Customer Relations and Sale Support Representative - Mississauga, ON, Canada - Anixter International

    Default job background
    Description

    As a Customer Service Associate, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution.

    You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

    Interacts with customers by phone or in person to provide information and to ensure best service possible.
    Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
    Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
    Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
    Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.

    Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.

    Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
    ~ Ability to build working relationships with other functional areas to best support mutual objectives
    ~ Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
    ~ Basic computer skills
    ~Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques
    ~ Wesco International, Inc., Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.


  • UNITED PARCEL SERVICE Burlington, Canada

    **Primary Job Posting Location**: · Burlington, Ontario Canada · **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** · **disponibles en haut à droite de cette page.** · **Description du poste** · **Résumé des fonctions** · Il s'agit ...


  • Affinity 1:1 Mississauga, Canada

    Affinity 1:1 is looking for a Client Support Representative to join our team. The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other depar ...


  • MDware Software Mississauga, Canada

    Mississauga based software development company is currently looking for a customer technical support representative. · Excellent communication skills required and windows computer literacy is mandatory. · Training will be provided. · Fun work environment and three weeks paid vaca ...


  • MDware Software Mississauga, Canada

    Mississauga based software development company is currently looking for a customer technical support representative. · Excellent communication skills required and windows computer literacy is mandatory. · Training will be provided. · Fun work environment and three weeks paid vaca ...


  • TripSpark Technologies Mississauga, Canada

    Your new career adventure starts here · Job Summary: · Do you want to make an impact in as sale and delivery environment? Are you able to collaborate with multiple internal stakeholders, engage with outside vendors, organize sensitive documents, and to hit strict deadlines? Can y ...


  • goeasy Mississauga, Canada

    If you are looking to join one of Canada's fastest-growing companies, goeasy is the place for you **Certified as a Great Place to Work,** recognized as **Canada's Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada's Top 50 Fintech's** and **North ...


  • Ingram Micro Mississauga, Canada

    It's fun to work in a company where people truly BELIEVE in what they're doing · **Job Description**: · Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. We focus on cloud, advanced, and specialty technology solutions, in ...


  • Detail Roofing & Sheet Metal Ltd. Mississauga, Canada

    We are seeking an energetic Sales Support Representative with an eye for detail and the ability to work well with others. As a member of our team, you will play a vital role in our company's continued growth, and will have the chance to engage in both individual and collaborative ...


  • American Tall Mississauga, Canada

    American Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7'1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leadi ...


  • Canadian Employment Contractors Inc. Mississauga, Canada

    Education: No degree, certificate or diploma · - Experience: 1 year to less than 2 years · **Work setting**: · - Business · **Tasks**: · - Assess client's needs and resources and recommend the appropriate goods or services · - Utilize sales/marketing software packages · - Resolve ...


  • Alphavima Technologies Inc. Mississauga, Canada

    Education: Bachelor's degree · - Experience: 1 year to less than 2 years · - Computer engineering, other · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Consult user guides, ...


  • Royal Bank of Canada Toronto, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...


  • IAA, an RB Global Inc. Company Mississauga, Canada

    IAA Holdings, LLC (IAA), leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Buyer & Transportation Support Representative at our Corporate office in Mississauga, ON. · IAA is Canada's leading live and live-online salvage vehicle a ...


  • Alphavima Technologies Inc. Mississauga, Canada

    **Alphavima Technologies Inc.** · **Work Location: Mississauga Road, Mississauga, ON, L5N 7Y2** · **Position**: Client Support Representative · - System · **NOC**: 22221 · **Wages**: $ $29.85 per hour for hours per week · **Terms of employment**: Full time, Temporary · **Start Da ...


  • Rexall Pharmacy Group ULC Mississauga, Canada

    **The Role**: Specialty RX Support Representative · At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living th ...


  • Purolator Mississauga, Canada

    **It's not a package. It's a promise.**: · As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elem ...


  • Intact North York, Canada

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...


  • Belimo Americas Mississauga, Canada

    Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems. Actuators, control valves and sensors make up the company's core business. · JOB SUMMARY · COMPANY'S MISSION AND VALUES ...


  • Thomson Terminals Limited Mississauga, Canada

    The Dispatcher/Customer Support Representative will act as a liaison between our customers and dispatch to book orders and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Perform dispatch duties as required. · **Duties and Respons ...


  • BMO Financial Group Toronto, Canada

    250 Yonge Street Toronto Ontario,M5B 2L7 · **The Support Representative **will act as an Assistant Manager to the Manager Client Services and will facilitate the decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. M ...