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    Helpdesk Support Technician - Toronto, Canada - NPO USA

    NPO USA
    NPO USA Toronto, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    NPO USA is looking for Help Desk Support Technician
    Job Details:
    • This position is for Canada.
    • Candidate must be Canadian citizen or PR.
    • Salary range $60k - 72K per annum.
    • Direct hire only.

    5 years of networking experience in an IT support role in managing Computer Systems .
    Hands-on experience with networking and computing components and technologies such as Desktops, Laptops (Windows / MAC), Printers, AV Systems.
    • Work hours standard 8h /day - 3 (THREE) days a week. The remaining 2 days from remote.
    • Windows desktop engineer - End user support (local user onsite, then support of remote users, as part of a dedicated North America support team).
    • Software support (MS office) - installation and user support.
    • Service requests & Incident via ticketing systems.
    • Desktop/laptop/printer setup/config/replacement/troubleshooting.
    • Working under pressure to achieve the team goals and targets on time.
    • Diagnose and resolve issues with a wide variety of AV hardware, both current generation and legacy.

    Competitive Package:Canada:Health insurance, by monthly allowance, covering dependents.

    About NPO USA:

    If you are smart and curious about new things, we are looking for you: this is an exciting opportunity to work, learn and acquire new skills

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