Medical Secretary - Toronto, Canada - Baycrest

Baycrest Toronto, Canada

1 day ago

Description

Ambulatory Services has an opportunity for a

MEDICAL SECRETARY

BHC Memory Clinic

Position Type: Temporary Full-Time (Up to 11 months)

Shift Type: Day, no weekends (subject to change)

Hourly Pay Rate: $ $27.1100Bi-Weekly Hours: 70 Hours

Hours of Work: 7 hrs/shift

Posting Number: 7787

Union: SEIU Clerical

Date Posted: April 16, 2024Internal Closing Date: April 25, 2024

Job Summary:

Baycrest offers a range of specialist ambulatory services with a focus on dementia, memory care and neurological disorders. This position will work within the Pamela & Paul Austin Centre for Neurology & Behavioural Support programs; the Sam & Ida Ross Memory Clinic, the Virtual Behavioural Medicine program, and General Geriatric Neurology Clinic. These tertiary level services are provided by inter-professional teams specializing in assessment and management of memory, dementia and neurodegenerative movement disorders. These secretarial roles will provide support seamlessly across these services and functions as part of a cohesive clinic administrative team. These positions report to the Clinical manager and /or delegate Admin. Supervisor/Coordinator.

Responsibilities include but are not limited to:

Demonstrating a high degree of accuracy and efficiency, manages new referrals, registering patients, discharging patients in EMR ( Meditech, Accuro, OTN, ZOOM) booking/re-booking and confirming appointments, as well as maintaining/updating provider clinic schedules for in person and virtual care hybrid models.
Provides excellent service throughout the client's visit and at every interaction with clients/family and clinic team
Liaises with various external agencies (e.g. Long-Term Care homes, acute care, doctors' offices, hospital labs, medical records, community care partners) and ensures completion of referrals and other supporting documents requested by the team
Consistently adheres to clinic specific Standard Operating Procedures (S.O.P.'s) for established office admin. processes
Ensures that clinic appointments are scheduled and coordinated in a timely manner,
Works with clinic physician specialists, RN's and entire team to ensure clinic schedules are up to date and accurate
Charts are organized for clinic days to ensure optimal workflow and documents are filed in a timely manner
Maintains the chart room, keeping patient demographic information (hardcopy and electronic) in order and up to date
Efficient, thorough and accurate use of the computerized information system
Provides reception, telephone answering services in a professional manner and general clerical and administrative support.
Accurately performs timekeeping payroll duties as assigned
Maintains and compiles databases as required
Orders and maintains office and clinical supplies and equipment as required
Processes payment for non-OHIP funded care as required

Qualifications include but are not limited to:

Completion of a recognized post-secondary Medical Office Administration program or similar
Two (2) years related experience preferred
Experience with Meditech, Accuro preferred
Demonstrated knowledge of medical terminology
Experience in virtual care coordination OTN & Zoom
Excellent computer skills, including MS Word, Excel, Outlook
Willingness and ability to learn all additional necessary computer programs required for this position
Proficient at using a voicemail system that uses email to save messages
Excellent written and verbal communication skills that demonstrate an efficient and solutions oriented approach to working with others
Knowledge of OHIP Card validation
Ability to prioritize, organize workload and plan independently to get tasks successfully accomplished. Demonstrated ability to effectively deal with complex, stressful situations and multiple demands
Ability to prepare daily and monthly reports and any additional reports as requested, & supports team meetings i.e. preparing agenda, circulating material, and taking minutes

Additional Benefits:

Vacation Entitlement
Opportunity to enroll in extended health and dental benefit plan
Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
Access to 24/7 Employee Assistance Program

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Please note that Baycrest has implemented mandatory vaccination for all employees. It is a condition of employment that new employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employment. This means that all new employees must have received all required doses of a COVID-19 vaccine approved by Health Canada at least 14 days prior to their start date. In addition, it is a condition of employment that all new hires obtain and submit proof of all booster vaccines as approved and recommended by Health Canada.

Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at or , ext. 2961.

All successful candidates will be required to complete a police reference check/vulnerable sector screen and submit proof of two doses of vaccination against COVID-19, unless exempt. Such exemptions will be considered on a case-by-case basis.

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