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User Support Technician
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New Westminster

    user support technician - New Westminster, Canada - 1301862 B.C. Ltd.

    1301862 B.C. Ltd.
    1301862 B.C. Ltd. New Westminster, Canada

    18 hours ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: Experience an asset
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Repetitive tasks
    • Personal suitability

    • Accurate
    • Client focus
    • Organized
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week


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