- Education:
- Expérience:
- College/CEGEP
- or equivalent experience
- Consulting firm
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Shell script
- Linux
- Unix
- Networking hardware
- Internet
- Servers
- Web service design
- MS Office
- MS Windows
- SQL
- TCP/IP
- Wireless networks
- XML
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Are you available for shift or on-call work?
- Do you have previous experience in this field of employment?
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 42 hours per week
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Analyst - IT Support
4 days ago
EECOL Calgary, Canada**Responsibilities**: · - Respond to telephone calls for basic level technical support including unlocking accounts, resetting · - passwords, and unlocking sales orders and purchase orders. · - Create incident ticket for every phone call received. · - Document and escalate reques ...
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IT Support Analyst
1 week ago
Intelligent Wellhead Systems Calgary, CanadaIntelligent Wellhead Systems (IWS) is currently seeking a Full Time, IT Support individual to join our team in Calgary for a hybrid role. IWS is a privately owned technology company backed by Pason Systems that specializes in the development and deployment of proprietary well con ...
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Support Analyst
2 weeks ago
Job Title: Support Analyst · Location: Calgary, AB · Company: beBee Professionals · Job Description: · We are looking for a Support Analyst to join our team in Calgary. The Support Analyst will be responsible for providing technical assistance to our customers and internal teams. ...
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Support Analyst
2 weeks ago
Job Offer: Support Analyst · beBee Professionals is looking for a Support Analyst to join our team in Calgary. The successful candidate will be responsible for providing technical support to our customers and internal teams. · Requirements: · • Bachelor's degree in Computer Scien ...
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Operations Support Analyst
2 days ago
Canlin Energy Calgary, Canada**Operations Support Analyst -** Overview** · Reporting to the Manager of Operations Support, the Senior Operations Support Analyst has an extensive role in promoting a collaborative culture across multiple Functional teams. This person will provide technical, analytical, and reg ...
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Systems Support Analyst
2 days ago
McLennan Ross LLP Calgary, CanadaOur Calgary office is currently recruiting for a Systems Support Analyst. This role will provide timely support to our clients both internal and external focusing on exemplary service. The Systems Support Analyst collaborates with other members of our firm across all three office ...
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Technical Support Analyst
1 week ago
EXSERSOL INC Calgary, CanadaEducation: College/CEGEP · - Experience: 1 year to less than 2 years · - or equivalent experience · **Work setting**: · - Consulting firm · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems exp ...
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Technical Support Analyst
5 days ago
Geeks Prime Tech Inc. Calgary, CanadaEducation: College/CEGEP · - Experience: 1 year to less than 2 years · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Consult user guides, technical manuals and other documen ...
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Technical Support Analyst
1 hour ago
Pason Systems Corp Calgary, Canada**The Role**: · **The Team**: · The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software and hardware support in a 24/7 service desk environment by troubleshooting an ...
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Deskside Support Analyst
1 week ago
Compugen Inc Calgary, Canada**About Compugen** · Compugen is one of Canada's top Information Technology (IT) solution providers with extensive service and support resources. Our vision is to "simplify the business of technology, together" by focusing on business objectives and outcomes, aligning the most re ...
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Technical Support Analyst
1 week ago
Intelligent Wellhead Systems Calgary, Canada**Job description** · **Technical Support Analyst** · Technical support desk operates 24 hours a day, 7 days a week in a compressed work week schedule 4 days on, 4 days off. This position will be a hybrid model working from home and at our Calgary office. · **Responsibilities** · ...
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Junior IT Support Analyst
1 week ago
Vista Projects Limited Calgary, Canada**What Vista Does**: · Vista Projects is an integrated industrial engineering firm that helps clients **navigate the digital transformation** of their projects and operations. Our proven project execution process is based on a "single source of truth" model that eliminates the po ...
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System Support Analyst
1 week ago
CT Corporation Calgary, Canada**What you'll do** · - Identification of root cause and resolution of any incidents reported by the monitoring systems and end users. Analyze data inaccuracies and identify risks of changes to the environment. · - Develop the monitoring requirements to meet service level agreemen ...
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Technical Support Analyst
1 hour ago
Microhard Systems Inc. Calgary, CanadaWork Term: Permanent · - Work Language: English · - Hours: 40 hours per week · - Education: Bachelor's degree · - Experience: 3 years to less than 5 years · **Work setting**: · - Telecommunications industry · - Manufacture · **Tasks**: · - Communicate electronically and in person ...
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Network Support Analyst
1 week ago
Amayra enterprises ltd Calgary, CanadaEducation: Bachelor's degree · - Experience: 1 year to less than 2 years · **Tasks**: · - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment · - Evaluate and ...
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IT Solutions Support Analyst
1 week ago
Rockpoint Gas Storage Calgary, CanadaRockpoint Gas Storage is the largest independent owner and operator of natural gas storage in North America, with strategically located assets in key natural gas producing and consuming regions. Rockpoint Gas Storage owns and operates multiple facilities, including the AECO Hub(T ...
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Technical Support Analyst
2 weeks ago
BeBee Professionals is looking for a Technical Support Analyst to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance ...
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Deskside Field Support Analyst
1 week ago
Compugen Inc Calgary, Canada**Job Title** · - Deskside Field Support Analyst - Fly in/Fly out · **Vacancy No** · - VN6320 · **Work Location** · - Calgary, AB · **Job Details** · **About Compugen** · - Compugen is one of Canada's top Information Technology (IT) solution providers with extensive service and s ...
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Help Desk Support Analyst
1 week ago
Compass Energy Systems Ltd. Calgary, Canada**Posting Details**: · For us, people are the heart of our organization. For over 20 years, our team's been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural ...
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Analyst, Systems Technical Support
2 days ago
Quantum Equipment LTD Calgary, CanadaWork Term: Permanent · - Work Language: English · - Hours: 40 hours per week · - Education: Other trades certificate or diploma · - Experience: 5 years or more · - or equivalent experience · **Tasks**: · - Communicate electronically and in person with computer users experiencing ...