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    Retail Sales Coordinator - Toronto, ON, Canada - Ctr Refrigeration

    Ctr Refrigeration
    Ctr Refrigeration Toronto, ON, Canada

    2 weeks ago

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    Description
    Provide timely and concise communication/assistance with Customers in High Caliber Retail store about our company, products and services
    Provide Excellent customer service to both internal and external customers
    Process customer credit card payments for Retail/Cash accounts
    Monthly Post and print Customer A/R Statements, and mail/email to customers
    Monitor and follow up on Retail Past Due A/R Accounts/Ageing
    Daily Cash/Credit Card Reconciliation
    Monitor, prioritize and organize work flow for customer quotes, entering sales orders/invoices, payments and any correspondence
    Learn knowledge of the products/services in the High Caliber Retail department
    Excel at working in Sage Accpac for customer orders/invoicing and POS Orion for High Caliber Retail department
    Take Retail calls over the phone/in person and process sales orders in Accpac accurately for pick up or shipping, getting all details from customer accurately and efficiently
    Process online webstore orders accurately for pick up or shipping, coordinate any details with customer/coworkers regarding shipping or products
    In High Caliber webstore, process customer orders daily, communicate with customers regarding products and shipping, follow up if needed
    Organize and Maintain showroom by facing/rotating products, stocking shelves, creating price tags/signage, product displays
    Add content and pictures to company social media accounts (Facebook & Instagram)
    Provide exceptional customer service with Retail and Refrigeration Teams, from time of order to follow up after shipping
    Have a flexible schedule to work pre-scheduled events (Saturdays, customer events or annual inventory count)
    Cross-training with other Retail staff to cover for holidays, coverage, etc
    Main contact for office equipment (Konica Minolta Copier/Scanner, printers) for maintenance/issues/ink
    Main contact for ordering office supplies through Madill (paper, cartridges, office supplies)
    Conduct monthly office inspections and coordinate any COR Safety Program tasks
    Cross train with Inventory Specialist to learn all supply chain components of creating price structures, create Purchase Orders for immediate and seasonal items, Receipt of Goods
    Cross Train with Inventory Specialist to ship orders/products and Receive products
    Sausage Class Coordination – arrange all details for Sausage Making Classes, including cleaning Staff and Test Kitchens, arrange for supplies, contact students, coordinate all booklets/aprons and supplies
    Availability to work pre-scheduled flexible hours to accommodate Sausage-Making Classes, Events, annual inventory and the odd seasonal hours
    Maintain regular consistent and professional: attendance, work standards, punctuality, office attire adhering to relevant health & safety procedures and company culture
    Required Skills, Experience, and Training/Education:

    Knowledge of basic Accounting
    Experience in administrative office environment
    Experience in Retail environment
    Proficient in Microsoft Office (Word, Excel, Outlook)
    Experience working in Great Plains Software or like program is an asset
    Excellent interpersonal / team building skills, reliable and trust worthy
    Comprehensive Extended Medical and Dental Package offered through leading Canadian benefits provided after 90 days of employment.
    Original job Retail Sales Coordinator / Accounting Assistant posted on GrabJobs .

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