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    Manager, Data Quality - Ottawa, ON, Canada - Definity Financial Corporation

    Definity Financial Corporation
    Definity Financial Corporation Ottawa, ON, Canada

    1 day ago

    Default job background
    Description
    Work with insurance Claims VPs & Directors, Actuarial and Insurance Risk teams to drive insurance claims handling insights and
    impact while supporting Claims in their action planning and resolution


    • Lead a team of highly technical and/or professionally insurance designated staff while promoting a strong risk and control environment
    • Develop and manage the insurance claims technical file review program
    • Ensure all reviewers (Claims Leaders, Claims Technical Advisors, Claims Quality Assurance) are calibrated to ensure
    consistent approach in reviewing claim files


    • Obtain agreement with Claims Leaders and Claims Technical Advisors on establishing best-in-class standards to audit against minimum thresholds
    • Lead a Claims Quality Assurance review team while supporting their development to ensure team objectives are met
    • Modernize approaches to technical file reviews by incorporating data analytics to measure and monitor adherence to regulatory
    Provide advisory and consultative services on claims file management, claims process effectiveness, risk management and
    Conduct root cause analysis and implement solutions in partnership with Claims, Actuarial, Risk, IT, Legal & Compliance,
    Foster awareness of the company's policies and procedures through regular communication, training and employee engagement


    • Monitor emerging best practices in risk management, audit and controls to improveEconomical's ability to identify, assess,
    10+ years of experience in P&C claims handling either as a leader or Claims Technical Specialist


    Experience in/strong exposure to:
    audit, risk management, regulatory compliance, processes and controls


    • Strong understanding of business operations and related legislative, regulatory, and internal policy and procedure requirements
    • Ability to build strong relationships externally and internally with all levels to help foster a positive compliance culture
    • Proficient in Microsoft Excel, Power Point and Word
    • Strong organizational, planning skills and critical problem-solving skills Salary range is $74,100 - $136,500
    #
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