- Responsible for specified channel/sales rep/customer day to day order management to ensure on time in full delivery
- Process cancellations, returns, credits, debits, assist in executing customer requirements including value added services
- Work cross functionally with sales, credit and distribution center to ensure order flow in line with business and customer requirements
- Run and analyze daily reporting of order book
- Proactively escalate issues threatening orderbook on time in full execution as necessary to appropriate parties
- Accountable for relationship management with sales reps and retailers including communication with retailers/buyers as appropriate
- Work closely with Accounts to follow up on order book management
- Cold calling accounts to drive repeat orders
- 1-2+ years of experience in customer service or related role
- Experience in Wholesale Customer Service, Customer Operations, or Sales Operations, preferably in related Swim/Apparel/Footwear industry
- SAP and Salesforce experience a plus
- EDI experience a plus, but not required
- Proficient in Microsoft Office, including Excel
- Ability to problem solve, multitask and prioritize workflow
- Excellent organizational, communication and follow-up skills
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Operations Associate
2 hours ago
Stifel Nicolaus Canada Inc. Toronto, Canada**_Location: Toronto, ON_** · We are looking for an experienced & motivated Operations Associate to join the Stifel Canada team. The Operations Associate will be responsible for preforming a variety of administrative functions in support of the Operations department and the Sales ...
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Operations Associate
1 week ago
Kingsway Wholesale Toronto, CanadaKingsway Wholesale is a rapidly expanding pharmaceutical wholesaler in Toronto. We supply a wide variety of pharmaceuticals to pharmacies across Canada, with a strong emphasis on friendly and efficient customer service. · We are looking for a Operations Associate to join our team ...
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Operations Associate
1 week ago
TD Bank Toronto, Canada**TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · The Corporate Transformation and Operations (CTO) Business Management & Colleague Experience team is dynamic, passionate, and committed to providing the b ...
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Operations Associate
2 hours ago
Brunello Cucinelli Toronto, CanadaOperations Associate · Operational Associates contribute to the financial success of the business by ensuring accurate inventories, impeccably maintained product, and organized stock rooms. Operations Associates support Client Advisors and Store Leaders on the sales floor by prov ...
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Operations Associate
1 day ago
Johnson & Johnson Toronto, CanadaJanssen-Ortho Inc **. **is recruiting for an Operations Associate Janssen BioAdvance to be located in Toronto, Ontario. · **Key Responsibilities**: · - Collaborate with multi-functional teams, vendors, and other partners to improve patient services and drive operational excellenc ...
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Associate, Operations
1 day ago
Odyssey Trust Company Toronto, Canada**Associate, Operations - Toronto Counter** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by ...
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Associate, Operations
1 day ago
Odyssey Trust Company Toronto, Canada**Associate, Operations** · At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy. · Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees ...
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Operations Associate
3 days ago
AscendantFX Capital Inc. Toronto, CanadaProvide consistent, quality customer service · - Act as front liaison for dealers and middle office · - Build wire templates and set up client web profiles · - Transmit electronic payments via banking channels · - Balance daily branch activities · - Perform cheque exchanges and d ...
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Associate, Operations Iii
1 day ago
Royal Bank of Canada Toronto, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Network Operations Associate
1 week ago
Rogers Communications Toronto, CanadaNetwork Operations Associate · Who Are We? · As one of Canada's leading telecommunication innovators, we're constantly introducing exciting new telecom technologies to meet the needs of our customers. Our business focuses on communication solutions for business, including Network ...
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Associate, HR Operations
2 hours ago
Capital One Toronto, Canada161 Bay Street , Canada, Toronto,Toronto, Ontario, · Associate, HR Operations - 12 Month Contract · **Our HR Operations Team.** · The Associate HR Operations role will manage the Canada HR Contact Centre mailbox and support our associates with exceptional customer service, self-s ...
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Strategy and Operations Associate
1 week ago
Juno Veterinary Toronto, CanadaOur mission is to build the next generation of animal care for the modern world. By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up. With the consumer and pet at the heart of everything w ...
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Customer Operations Associate
5 days ago
Float Financial Solutions Inc. Toronto, Canada**About Float** · Float is one of Canada's fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float's team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber ...
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Operations Associate I
3 days ago
Centre for Commercialization of Regenerative Medicine Toronto, Canada**About CCRM**: · **Job Title**: Operations Associate I (Contract) · **Department**: Deliver · **About CCRM**: · CCRM, based in Toronto, Canada, is a unique not-for-profit group that is developing and commercializing cell and gene therapies and regenerative medicine technologies. ...
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Associate, Operations Iii
2 hours ago
Royal Bank of Canada Toronto, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Retail Operations Associate
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ATLAS TOOLS AND MACHINERY Toronto, CanadaPrimarily a sales support role reporting to the Customer Experience Manager - Retail · Operations. The Customer Experience Associate - Retail Operations (CXARO) will · deliver operational excellence that enables the Atlas Experience to customers that · is Fun, Memorable, Personal ...
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Associate Operations Iii
2 hours ago
Royal Bank of Canada Toronto, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Operational Specialist Associate
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Connor, Clark & Lunn Financial Group Toronto, Canada**Operational Specialist Associate** · **Connor, Clark & Lunn Private Capital Ltd.** · **Toronto** · We are looking for the next · **Operational Specialist Associate **to join our firm. In this role, you will be a member of a collaborative and operations focused team requiring ex ...
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Associate, Operations Iii
1 week ago
Royal Bank of Canada Toronto, Canada**Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...
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Marketing Operations Associate
1 day ago
Morgan Stanley Toronto, CanadaMarketing Operations Associate · Job Number: · 3234312 · POSTING DATE: Mar 23, 2023 · PRIMARY LOCATION: Americas-Canada-Ontario-Toronto · EDUCATION LEVEL: Bachelor's Degree · JOB: Wealth Management · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Associate · DESCRIPTION · - Morgan Stanl ...
Sales Operations Associate - Toronto, ON, Canada - PENTLAND
Description
Sales Operations Associate - Speedo Canada
Canada, Ontario, Toronto (Liberty Village Area)Hybrid Role WE ARE SPEEDO The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America's #1 goggle brand. From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships. Speedo is not where we work, but is who we are. It's watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do. Speedo is a part of the Pentland Brands Limited Family. We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we're the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors. All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we're always on the lookout for talented, enthusiastic people to help shape our future. We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we're guided by four principles, we use these to make sure we're not only doing a great job, but we're doing it in the right way: - Success is a team game - With clarity and courage - Better as standard - In good conscience We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last. KEY PURPOSE: The Sales Operations Associate is responsible for servicing a portfolio of accounts within channel structure. This role is responsible for managing & reviewing the seasonal orderbook per customer in partnership with internal partners (Sales, Distribution Center, EDI, Credit, etc.) to ensure timely order fulfillment is maximized. This must be delivered with a focus on customer journey and experience. PRIMARY RESPONSIBILITIES: