- Provide technical support for users;
- Identify, monitor and document troubleshooting activities in the Help Desk system;
- Develop and update the inventory of workstations, laptops, printers and all other peripheral equipment in the Help Desk tool;
- Install, configure, and optimize workstations, laptops and peripherals;
- Test ''patches'' and ''fixes'' to ensure that the problem is adequately resolved and ensure the follow-up with the user;
- Assist in the implementation of new technologies and projects.
- Provide support and assistance to Dynamics AX end users;
- Work with end users on all functional modules and provide desktop coaching and training on procedures and apps as needed;
- Collaborate with the IT Systems Development team to facilitate communication and understanding of business processes and system functionality;
- Update AX documentation;
- Perform Security Administration and set up for Dynamics AX.
- Ability to learn and analyze business processes and requirements;
- Post secondary education in a related field or equivalent certifications and / or work experience;
- Bilingual (English is required in order to service our customers and suppliers based in the United States and outside Quebec);
- Two (2) years relevant experience in a Microsoft environment (Windows and Office365);
- Excellent customer service and interpersonal skills;
- Great problem-solving skills;
- Relevant Dynamics AX experience, a plus;
- Dynamics 365 experience, a plus;
- Experience in using a Help Desk solution.
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IT Support Technician
12 hours ago
Great River Financial Services Inc (GRFS) Montréal, Canada**Job type** · Full-time/Part Time · **You have**: · - A passion for excellent customer service and for seeing others succeed · - Strong verbal and written communication skills · - Problem-solving, critical thinking, and analytical skills · - Honesty & Integrity · - Comfort in ma ...
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IT Support Technician
1 day ago
Alithya Montréal, Canada**IT Support Technician - User Services** **:montreal · **Montreal, Quebec, Canada****: · Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us We are looking for creative, innovative, and collaborative people like ...
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IT Support Hardware Technician
1 day ago
Keywords Studios Montréal, CanadaKeywords is an international provider of technical services to the global video game industry with 70 studios in 23 countries. We provide a full set of integrated services, combining a local presence with our key customers and a pool of talents across the entire gaming spectrum. ...
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IT Support Technician
1 day ago
Pomeroy Boucherville, CanadaWe are currently seeking an onsite **IT Support Analyst** in Boucherville, QC for a full-time, permanent role. The **IT Support Analyst** is responsible for providing single point of ownership for IT customer issues and expertise in the implementation of business plans and the ac ...
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IT Support Technician
12 hours ago
Pomeroy Boucherville, CanadaWe are currently seeking an onsite **IT Support Analyst** in Boucherville, QC for a full-time, permanent role. The **IT Support Analyst** is responsible for providing single point of ownership for IT customer issues and expertise in the implementation of business plans and the ac ...
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User Support Technician
12 hours ago
Collectif Récolte Montréal, CanadaEducation: No degree, certificate or diploma · - Experience: 1 year to less than 2 years · **Work setting**: · - Associations and non profit organizations · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and docu ...
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HRis Support Technician
1 day ago
Intelcom Montréal, CanadaRide the next mile with us · - **Responsibilities**: · - Provide comprehensive technical support and assistance to users and IT Help Desk for HRIS-related issues, responding quickly to inquiries and resolving issues in a timely manner.- Diagnose and resolve technical issues repor ...
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Customer Support Technician
3 days ago
BeBee Professionals is looking for a Customer Support Technician to join our team in Montreal. · The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving customer inquiries, and providing customer service. · The idea ...
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IT / Application Support Technician
1 day ago
Techo-Bloc Saint-Hubert, Canada**Company Description** Pave your career at Techo-Bloc** · We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 ...
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User Support Technician
1 day ago
PIREL Inc. Boucherville, CanadaWork Term: Permanent · - Work Language: French · - Hours: 35 hours per week · - Education: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · - or equivalent experience · **Work setting**: · - Consulting firm · **Tasks**: · - Communicate ...
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IT Support Technician
1 day ago
Fédération des coopératives du Nouveau-Québec Baie-d'urfe, Canada**IT Support Technician**: · Emploi - Permanent Full-time - **technical support** · Headquarters - Baie d'Urfé Quebec H9X 3R8 · **As soon as possible**Schedule: Monday to Friday (Day) · **Description: · **Do you want to put your IT knowledge and skills to good use? We have the pe ...
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Desktop Support Technician Ii
12 hours ago
TekWisen Software Pvt. Ltd Laval, CanadaMaintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals · - Documents, maintains, upgrades or replaces hardware and software systems · - Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of ...
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User Support Technician
12 hours ago
Tecksoft Terrebonne, CanadaEducation: Secondary (high) school graduation certificate · - Experience: Experience an asset · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Consult user guides, technical ...
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IT Support Technician
3 days ago
Drakkar Digital Montréal, QC, CanadaOur client is looking for a Level 1 IT Support Technician to join a dynamic and growing team. · Provide technical support to local and remote users · Manage the inventory of equipment, software and license compliance · Replace and assign computer equipment · Manage VOIP and c ...
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Deskside Support Technician
12 hours ago
Arterra Wines Canada, Inc. Rougemont, CanadaEducation: College/CEGEP · - Experience: 2 years to less than 3 years · **Work setting**: · - Help desk · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Collect, organize and ...
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IT / Application Support Technician
12 hours ago
Techo-Bloc Longueuil, Canada Full timeCompany Description · Pave your career at Techo-Bloc · We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 e ...
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IT Support Technician
12 hours ago
Guillevin International Montreal, Canada Full timeIT Support TechnicianStatus: · Regular, Full timeLocation: · Saint-Léonard, QuebecJob Description · Interested? · A state-of-the-art technological environment · A growing company with stimulating challenges · An experienced and dynamic team · Do you have what we're looking for? ...
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Desktop Support Technician
3 days ago
ESP Montréal, QC, CanadaDST is responsible for dealing with technical issues escalated from the helpdesk function · As the Desktop Support Technician in Montreal, QC Airport, you will be responsible for dealing with technical issues escalated from the helpdesk function and working with end user to trou ...
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Desktop Support Technician
8 hours ago
eTeam Inc Montreal, CanadaCandidate must be able to speak English + Canadian French · This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. · ...
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UAP Inc. Longueuil, Canada Full timeAs a Product Management Technician, you will join a team whose role is to ensure the implementation and success of our product strategies at both the national and regional levels, whether it be through the implementation of alternative sources of supply, modifications to purchasi ...
IT / Application Support Technician - Longueuil, Canada - Techo-Bloc
Description
Job DescriptionOn site position
Techo-Bloc is seeking an IT / Application Support Technician with a dynamic, curious and go getter personality to work on a stimulating role where 50% of the time will be spent working as an IT Technician supporting end users on computer related issues and the other 50% of the time will be spent working on ERP related issues (AX 2012/D365 and other business applications). The successful candidate will be collaborating and working alongside a team of 10 + team members located in Canada and US.
Main responsibilities:
IT Technician (50%)
AX Application Support (50%)
We thank all applicants for their interest; however, only successful applicants will be contacted.
IT / Application Support Technician professionals in Longueuil
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Joseph junior Onana Onana
front end and mobile developper